I have stayed in this hotel many times, and this time I have the worst experience. I ordered the Hao Shuang on Ctrip. When I arrived at the front desk at 9 o'clock in the evening, the male front desk staff in charge of the reception looked down on the computer and saw my husband and wife with two children "enthusiastically" upgrading the 3-bed room for me for free. I thought it was okay, so I agreed. Who knew that as soon as the door was opened in the room, an unpleasant smell came out, it was the smell of the sewers. Turning on the air conditioner is of no avail. My husband and I went to the front desk separately and said that we wanted to change rooms, but the male front desk told us not to change rooms for various reasons. It's not too early when we see it, so it will be one night. I fell asleep with the smell of the sewer that night, very disgusting. Early the next morning, I went down to the front desk again, this time it was a female receptionist. I am angry. She explained that my Haoshuang had already been booked, so she changed me to the 512 triple room. Not only did this room smell bad, the shower head was also loose because of the wash basin faucet. The male front desk knew that this was a problem room, so it was really uneasy to change to us. Why is there no room I booked? Even if you change rooms, why not change rooms? After I lost my temper, the female receptionist admitted their problem and changed me to another room. All in all, this experience was very poor, so the guest officials should be cautious.
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