Howard Johnson Zhongtai Hotel Nanyang Reviews

I was here after being refused at a hotel that doesn't accept foreigners. It is a good hotel like all brand-name western hotels.

Check in for foreigner us a real pain in the neck. I was even asked to justify my entrance location in China. It took me at least 15 mn for the hotel staff to be “satisfied “ with my answers . Otherwise room was great

Well well. Not easy times for foreigners in China when you go to small tiers cities. Only 3 hotels in Nanyang Aon Trip. The check-in was okay until I was asked proof of exit quarantine even though I arrived in China 2 months before. They told me there is a rule that you need a proof within 3 monthes. The staff was also embarrassed as they understood it was stupid, fortunately i had a picture of a paper I had in centralised quarantine and everyone was happy. A bit later they asked me twice for my passeport as my passport is special so I can't blame them so much. To apologize they offered me a big plate of fresh fruits, very nice gesture, not every hotel do that. Small gym,. swimming pool and the restaurant buffet is well furnished for a city like Nanyang. The hotel location is not in downtown tho. A good quick stay thanks to a capable and smart staff, who understood foreigners troubles in China, keep up the good work!

very very good

Wonderful hotel for me!

The hotel has a great location, the room facilities are well-equipped, spacious and comfortable, and the breakfast is rich in variety! The front desk service is extremely meticulous, thoughtful and enthusiastic. I will stay here again next time I have the opportunity to go to Nanyang!

The environment of Zhongtai Howard Johnson Hotel is good and the service is good. The breakfast is very rich, including the famous local spicy spicy soup fried dough sticks, beef soup and various Nanyang snacks. The quality is good and the taste is good! Special praise to the lobby manager Feng 👍 for his enthusiasm and understanding of management, which is very good 👍 Recommended for promotion

Breakfast is pretty good

Hygiene is average, there is a sewage smell in the room, and the bath water is very small

The hotel is too old, and the curtains and carpets are not as good as those of a small hotel costing 100 yuan; the corners of the bathroom are not clean, and the service staff are rude; in short, the beauty on the outside is ruined;

The service attitude is so bad, I am embarrassed. The only listed five-star hotel in Nanyang, the customer service refrigerator has no air-conditioning, and the fruits in it can no longer be eaten. What's more strange is that it is too much to ask me to provide a fruit invoice.

Hotel facilities are good, 🚗 Transportation: convenient 🧹Sanitation: clean 🍃Environment: General 🔔Service: Very good

The service is very good and welcoming. Fruits are delivered for free every day, the cleaning is very clean, and the sanitary conditions are also very good. The wireless network in my room is not working well.

The hotel's service is described in one sentence, the attitude is very good, no personnel. I have watched the game for several years, and I have stayed in a lot of hotel hotels, but it is the first time I have met in a hotel that is so generous and ignores the experience of ordinary guests. Two of the six elevators are closed and left for the participants to use, understand; the western restaurant on the first floor is not open to ordinary residents, understand; from the gate to the elevator entrance are all volunteers and security guards, and the isolation belt blocks all the way, as if the residents see Athletes will jump directly, I understand, anyway, the question is the requirements of the event organizer! Ordinary residents rushed to the restaurant temporarily set up by the executive lounge on the 17th floor to dine. The area is small and the dining table is small, so the dining experience is extremely poor. Your hotel breakfast is not included! I paid for it when I booked the room! Believe that your hotel does not offer discounts for ordinary guests just because of hosting the event, right? Then why should I encounter a discounted service? There are few tricks for breakfast, and it’s all about cooking. What is the point of putting a dozen or twenty stir-fried dishes? How many people get up in the morning to eat rice-fried vegetables? It's full of good-looking, isn't it? The noodle stall was chosen one day, the milk was emptied and the milk was not replenished in time, and even one day during the stay there was no hard-boiled egg. This meal preparation was really amazing. Maybe the ingredients are tight for the athletes downstairs. The funny thing is that I couldn’t even go up to the 17th floor on the last day, and none of the four elevators turned on. I went down from the 15th floor and asked at the front desk on the 1st floor. The front desk didn’t understand what I was talking about. I don’t understand that I don’t need to swipe my room card to go to the 17th floor. What is my room card for? See if I have permission? Still don’t know how to solve the problem first and show me it as if you are solving the problem? Later, I gave me a spare room card, which was very nice, in case my room card had a problem and went downstairs again. I was surprised that your hotel staff didn't know that the 17th floor was originally open, so you can go without swiping your card? What does it have to do with my room card? I did a lot of useless work, and finally left the store because I complained, so the manager called to explain, saying that there was a problem with the elevator control, and there was no time to solve it in the morning, and there was no time to notify the front desk and the guests. Do you think I can believe it? It was past 11 o'clock when I checked out, and I also tried the 17th floor, but it didn't light up! You don't have to be so foolish! As for the dust in the room, the TV is not sensitive, the facilities are outdated, the pillowcases have handwriting, and the bed sheets have oil stains, this is not to say. Five hundred yuan a day's room cost when I threw it into the water. But I never expected that the hotel would deduct my deposit so unreasonably, it was an insult to me. After checking out, I checked Alipay and found that the deposit of 500 yuan deducted my 30. I called to ask the hotel. The front desk said without shame that I used a family planning product, and my two girls live in your room, and you will use a box of family planning. Supplies, are these human words? ? Am I greedy for your box of condoms? There are few things in the room, so I don’t call the guests to communicate, but directly deduct the money. Did you take away the 30 yuan without paying attention? Is there such a thing in a regular hotel? Since there are so many consumer items in the hotel room, if you are so afraid of guests stealing things, why don't you leave me at the front desk to check the room when you check out? Did I say I was in a hurry? When I called me to apologize, they still made me understand them. The cleaning sisters have to check too many rooms, and it is inevitable that there are things that I have not paid attention to. Is this something I understand? I spend money to stay in a hotel and get angry. I still need to understand the unreasonable arrangements of your hotel? Therefore, it is reasonable to put condoms on the bathroom sink surface. I shouldn’t find it an eyesore, shouldn’t I put them in the grid below? Obviously, it is something that can be solved by timely communication. Why do you want to slander guests? He also told me that next time I can upgrade my room, your hotel is too dear to yourself, this time I live like this for five days, I dare to come next time? Although the hotel had a phone call to apologize and explain after I filed a complaint, I can only say that some injuries are not something you apologize for and I have to accept. Write down your real experience and feelings. I hope that the hotel will not take porcelain work without diamonds in the future. All residents are equal, don't treat people as people.