To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.4
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All Reviews(142)
Positive reviews(135)
Reviews with photos/video(33)
Great service(18)
Awesome stay(15)
Close to airport(10)
Easy to get around(8)
Convenient location(8)
Negative reviews(7)
Guest User
Deluxe Queen Room High Floor
Stayed in Apr 2024
Business travelers
16 Reviews
1.5
/5
Posted on Apr 25, 2024
Remind your family members not to book hotels represented by Shanghai Hecheng Travel Agency. I booked this hotel with Shanghai Hecheng Travel Agency for one night in advance, but then forgot that I had booked it again. This agency charged me twice.
I found out that I had booked twice the next day, so I immediately applied to Ctrip to cancel the one-night reservation. Shanghai Hecheng Travel Agency charged me twice but refused to refund, or even partially refunded. It was extremely vicious.
This hotel requires a printed order when checking in. There are no restaurants or supermarkets nearby, so you can only eat the expensive three meals at the hotel.
The 25-meter standard swimming pool is amazing. It’s a pity that there is no free wifi. Fortunately, I brought my own wifi.
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benson19691212
Hilton Twin Room
Stayed in Apr 2024
Friends
16 Reviews
4.0
/5
Very Good
Posted on Apr 11, 2024
房間大小適中,機場接送很方便
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Meichangxiaoxiaosu
Hilton Twin Room
Stayed in Apr 2024
Friends
3 Reviews
3.0
/5
Posted on Apr 10, 2024
非常老舊的酒店了,國內三星水平吧…價格偏貴…
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Kuiwu
Deluxe Twin Room
Stayed in Apr 2024
Family
3 Reviews
4.2
/5
Very Good
Posted on Apr 5, 2024
The bathroom in the room was very clean. The lobby was also very clean, with a fountain and waterfall, which I really enjoyed before my trip.
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Guest User
Deluxe Queen Room High Floor
Stayed in Mar 2024
Other
3 Reviews
3.0
/5
Posted on Apr 1, 2024
3星最多了
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柚子胡椒
Hilton Queen Room
Stayed in Mar 2024
Couples
2 Reviews
4.2
/5
Very Good
Posted on Mar 10, 2024
Although the building itself is old, it was well maintained.
The staff were also nice.
This time I wasn't planning on using the airport, but if I did, it would be convenient as there is a shuttle bus service and it's close by.
We had our meals at the hotel, and they were delicious. There aren't many shops around, so you'll probably want to have a car, but you won't be able to get around on foot. To be honest, I wish the amenities were a little more complete.
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Guest User
Deluxe Queen Room High Floor
Stayed in Mar 2024
Family
9 Reviews
4.0
/5
Very Good
Posted on Mar 5, 2024
Really close to airport. Food wasn’t great, but service is great.
fancy1223
Hilton Queen Room
Stayed in Feb 2024
Solo travelers
10 Reviews
4.0
/5
Very Good
Posted on Feb 23, 2024
很不錯機場有巴士接送服務免費穿梭
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Jinrixingcheng
Deluxe Twin Room
Stayed in Feb 2024
Family
20 Reviews
5.0
/5
Outstanding
Posted on Mar 2, 2024
不錯,很好很滿意
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Guest User
Hilton Queen Room
Stayed in Feb 2024
Couples
5 Reviews
5.0
/5
Outstanding
Posted on Feb 14, 2024
The room is clean and spacious
The excellent restaurant
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Guest User
Hilton Twin Room
Stayed in Feb 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Feb 12, 2024
房間雖然不是很新但很乾凈,窗外風景很好
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Guest User
Hilton Queen Room
Stayed in Feb 2024
Solo travelers
2 Reviews
4.7
/5
Amazing
Posted on Feb 10, 2024
Staff were very helpful with absolutely any and every question I had (and I had many). The buffet dinner was great and I got a packed breakfast the next morning since I left too early for the breakfast buffet (my own booking mistake)
The location and shuttle bus from and to Narita airport are fantastic if you want a hassle free in and out with a comfortable stay after a long travel.