National City Hotels with Airport pickup service

We had called to check in early because my wife wanted to go get her nails done and I wished to stay at the hotel instead. Ms. Chuong at the front desk was exceptionally accommodating and so polite over the phone. Upon check in, Ms. Chuong and Ms. Cecilia greeted me at the front desk, checked me in with no delay, and even gave me a choice of what floor I would like to stay. There were a few toiletry items I was not able to take on the flight and the ladies at the front desk were excellent at getting me what I needed at no extra cost. Once I got to my room I noticed it was extraordinarily updated, and cleaned from top to bottom by Ms. Anna. Do not get me started on how comfortable the beds are and how quiet the hotel is. I could sleep till noon if I am not careful. Overall very satisfied!

Our room was clean and roomy, which we appreciated. The refrigerator on the other hand was sub standard. We were traveling by car and had a cooler with food and medicine that we put in the refrigerator every night when we stopped and put our blue ice in the freezer of the frig. When checking in to this property the freezer was iced up. When we returned in the evening it had defrosted and there were hunks of ice in the frig which I cleaned up. After that the frig never really got very cold and nothing froze in the freezer, my ice packs which were partially frozen, thawed out completely. When bringing this to the manager's attention he was very snappy and short with me, intimating we had put the frig on the wrong setting. I made sure it was on the right setting and the next night when still not cold I talked to Andre the night attendant, who was very kind and helpful, and he swapped the frig out, not for a new one, altho there was one in a box in the lobby, but for another used one, which also had the same problem. I gave up, kept things we wanted cold in the freezer part because it was a little colder, but nothing froze. Also had to ask for towels and coffee packets every day since they were not replaced if used.

The staff are a great group of people . They go above and beyond to satisfy their guests. The hotel office and grounds were very clean. Room clean. They only complaint I have is the mattress you can feel the springs, very uncomfortable. The television is so small you need a pair of binoculars to view it. Other than those two setback. Everything was great. Also, you have the Black Angus steak house next door. Across the street is Dennys, plus you have the aquatic center 8 minutes walking from hotel.

Hotel was nice for what you pay for. Centrally located. 10 mins to the Zoo, Harbor, Midway Museum, and Balboa park. Check in and out was easy. No parking issues. Room was as expected. Microwave and mini fridge in the room. Ironing board but no iron. No Coffee maker in the room but, do have it in the mornings at front desk along of assorted cinnamon rolls. All and All. Worth what we paid for and would stay again.

Hotel location is good, very safe, the room is very clean, the front desk staff is very enthusiastic, and the parking lot is free, just behind the hotel, the facilities are very complete, the overall feeling is very good

Very satisfied Use it unconditionally when traveling I will use it for my next business trip. Breakfast is fine The location was convenient because it was close to where I worked

A pretty large resort, but with personal attention by the staff. Ground were well appointed. The rooms were very well appointed, beds comfortable, people serving us were pleasant. Would never hesitate to recommend the place. Can't wait to go back. My only complaints as follows - the one bartender at the Tequila Bar definitely wasn't into serving people with a smile. I asked him what beer he had available and he said ”some domestics and some imports”, turned and walked away. That was a turnoff. The other people who served us over the 3 nights were all fine, but not him. Also, we were on the 15th floor, yet surprisingly we could hear conversations down in the pool area, and especially the music playing. I found that as being a little odd. That is the only reason for dropping it down from 5 stars.

Porto Vista is an affordable hotel with killer breakfast in a good location. However, they have an ongoing plumbing problem. The toilet didn’t flush properly during my last 2 stays within a couple of weeks. When I reported it and request a different room, the receptionist said no and told me to wait until a maintenance person determines whether it is repairable or not. After about an hour, the same receptionist said it was fixed. Alas, it wasn’t. So, my stay was not as pleasant as it could have been.

They are all good.. The color of the hotel design is very good. It is very big. You can swim. It feels good. There are all kinds of food in the canteen. There is also Starbucks. The breakfast is a bit expensive. It costs 700 for one big and one small

I loved the location of the hotel, directly across from the bay, and restaurants close by, including claim jumper that’s attached to the hotel. My room was clean, the double bed is bigger than a twin, but not quite a full size. The staff was nice, very accommodating. Stayed in tower 2, 9th floor with an excellent view. I would stay their again.