The Manor Resort

Thank you for a wonderful day my daughter brought me for my birthday we had an amazing day. Particular thanks to Sarah my lovely therapist Melanie Sharon Marj and Jane who looked after us so well. The food in the restaurant was absolutely gorgeous and so filling annot wait to return

Amazing spa break - arrived mid morning and had a lovely greeting with a health shot and hot flannel. Then shown round the spa by a spa butler you could use on arrival day 9am to 6pm. The spa butlers even delivered drinks to the pool. Slippers, towels and lovely big fluffy dressing gown to use too. Lovely spa rooms including steam and sauna and an amazing small outdoor infinity pool. Had natural swimming pool, obviously it is freezing but definitely worth a quick dip! Lunch was included in the package, lovely outlook over the gardens and golf course, 2 courses both lovely. We both had a spa trea**ent which was lovely. Our room was lovely even with an outside bath on balcony! Only issue was they only did one bed which was huge but twins would be a good idea I was surprised they didn’t do these. Lovely products and no single use plastics which everyone should embrace! Room and bathroom spotless and very modern. Package included a 2 course evening meal, which again was very filling and delicious. All the staff we encountered were helpful, friendly and made you feel a valued guest - well done everyone for making our break so special. Also breakfast included with good choice all cooked to order. Can’t wait to go back. Large car park on site too and not far from rooms.

First impressions of the lodge were great and the hot tub was lovely. However did find it noisy as grounds people keeping all the grass & brushes cut start very early in the morning! Access to some lodges could be tricky as only a drop off section for two cars and about 10 lodges. We found The Oak room a lovely venue however the pizza”s very underwhelming and pricey.

Like others have posted, fell foul of this resort cancelling our booking on the morning of our arrival when we had already set off. Not offered an alternative. No thought about your disappointed kids and how you’re going to book somewhere else at such short notice whilst you’re waiting 3-4 days for your card to be refunded. Never again !

We came for our mini moon. Laceby Manor was excellent. The lady who welcomed us at the lodge reception knew who we were before we said our name. The lodge we stayed in was Moonlight, it had a hot tub and sauna. Absolutely spotless and so cute!! We had dinner in the Oak room our first night. Staff were lovely and food was delicious. Day 1 at the spa was a delight. The spa is spotless. Marj the spa butler was so friendly and attentive, she gave us a very detailed tour of the facility and this prompted us to book the mud rasul for the following day. The ability to order drinks to the loungers was a nice touch. We had a Voya facial each at 2pm. Lisa and Zoe were brilliant, they popped us in the couples couchette after. That evening we ordered pizza and collected it from the Oak Room to have in the lodge, very tasty and they called us to let us know it was ready. Day 2 at the spa was even better than day 1, again spotless. Although clearly more people it didn’t feel it was overcrowded in the slightest. Service from the butlers and receptionists was still incredible, Marj even asked us if we slept well and asked if we were looking forward to our mud rasul. Massages at 11am were lovely by Aimee and Zoe, again off to the couchette afterwards. We enjoyed the facilities before lunch, could not fault a thing. Everything worked to the highest standard. The mud rasul at 3pm was brilliant. So well explained by the spa butler whose name I’m sorry I didn’t catch, the added infused water was well needed and a nice touch. On our last evening, we had dinner in the Oak Room, again, delighted. Food delicious, service brilliant. Not to mention we had breakfast for 3 mornings which was fab! We can’t thank you all enough for making our stay so special. We can’t wait to come back. Claire & Mahendran.

Avoid the spa !! Horrendous abusive staff I have never been spoken to so horrendously in front of people. The customer service needs to be really looked into asap as It’s a real disappoin**ent as the log cabins are great and you will loose a lot of business.

Brilliant stay in beautiful lodges. Couldn’t fault them. Really well equipped milk tea and coffee in the lodge. Comfy beds, beautiful blankets and the hot tub to top it all off, all you need for a relaxing break away. Ordered a Chinese from laceby which was lovely and delivered directly to the lodge. The lodges are well situated. Can’t wait to book again.

Visited here for the ‘afternoon tea, spa afternoon’ with my friend on Saturday 9th March. After reading the reviews on Tripadvisor I was very sceptical after booking however this place really is faultless! The staff were really fantastic when arriving at the spa to a very warm welcome from the friendly, efficient staff on reception to the two amazing ladies who were on hand around the pool, showing you the different aspects of the spa. These two ladies were fantastic at their jobs, so friendly and on hand for anything you need from the drinks menu, constantly restocking towels and cleaning. They really did make this place what it is! The spa is absolutely spotless in every area. For such a busy place it really was immaculate. There wasn’t an area of the spa that looked run down or at all grubby. It gives a luxurious feel. The pool was lovely and warm and the sauna/ steam rooms are excellent. It was a busy day apparently but it didn’t feel crowded. We had a dip in the outdoor pools too. The afternoon tea was great. I’ve previously visited Champneys spa and it wasn’t a patch on Laceby Manor! I don’t see how you can be disappointed with this hidden gem!

Cancelled at last minute without any explanation. Had booked for 1 night in VIP pod. My guess is someone wanted a longer stay so they cancelled mine. Was supposed to be for wife's birthday now left without anything and having to scramble around trying to find somewhere and also book a restaurant at last minute.