Stephanie
February 15, 2024
Try to stay anywhere else first!! Our check in was delayed from 3:00 to 5:00, and upon check-in, the manager was crass and swearing at both her coworkers and another guest. When we got to our room, it was disgusting. Pet hair from a previous guest everywhere, mold covering the shower, and bugs crawling in the carpet! When I asked to change rooms- they said they were fully booked. When I asked for a refund so I could stay at a different hotel, they said they have a no refund policy and that I had to “tough it out”. At night, it doesn’t feel safe and I felt I had to bring protection with me. Laundry facilities were disgusting and mostly broken. Every staff member I spoke with was rude or short tempered. Overall, this was a horrible stay! I would truly try to avoid staying here at any and all costs!!!