Was informed at check-in by a not so nice clerk, that they oversold and the room I had already paid for (in full) was not available. Was comp'd breakfast for 2, though our reservation was for 3. We were given another, smaller room that was dirty; long hair all over the floors & shower stall. Bedding had not been changed on the sleeper sofa. We had to request new bedding.
The staff overnight, at breakfast, and checkout were kind and helpful, unlike the initial clerk at check in. Would not stay again.