Azul Beach Resort Negril

Great location, fabulous service & the best beach in the world!

Not a 5 star or even a 4 star hotel

The location was nice. We were infested with ants, lights flickering, and no warm water. We were forced to take an aggressive approach for the resort to resolve the issues. Issues in the end were resolved. We appreciate and respect the locals. We trust the locals more than the resort. Thanks to the locals our experience was amazing.

The setting was beautiful. The resort is good but seemed understaffed most of the time. Often wait times for lunch and dinner. The beach is amazing but difficult to find an empty chair on the beach. I don’t want one for the whole day but would like to sit from time to time but all seemed to be reserved with no one using them most of the day.

I loved this resort!! Service was excellent! Very Clean. Food and drinks were very good!! Crystal she was our waitress at the beach she was great! The food and coffee were so good at the west end cafe! Thanks Azul Beach Resort for making our vacation unforgettable!!

Asked for ground floor as my mother in law has limited mobility going up and down the steps. Didn’t get the ground floor. The “best” they could do is second floor. There are no elevators so she had to go up and down the steps good thing they have wheelchairs their as they don’t have golf carts to get you from one side of the resort to the other for handicap people. There are only 3 places to eat at in the evening not 9 like they are saying and 1 is horrible!! If you have allergies they aren’t willing to work with you after I had requested since I have an allergy to gluten.With cross contamination I know they can’t help it I get it.So I’ll deal with it.And if you order room service it takes 90 minutes to get.What a joke.We ordered it several times and at random times to see if it made a difference but if didn’t.Still took just as long.As for the rooms, a geicko got in our room and maintenance came in to get it but it got into the vent.The solution was to spray bug spray and would come back the next day. They never returned.The staff is unfriendly and won’t strike up a conversation with you and are extremely rude.This is our 3rd trip to Jamaica and we figured we would try a different resort. We should’ve stayed at the other resort we stay at. They are way better and personable.So save your money and go some place else.They also try to get you to buy into a timeshare but they don’t call it a timeshare but it is.When we told them No we aren’t interested.They were all butt hurt

Place was a little warn out, only one restaurant a day was open. Yet you couldn’t get reservations to it. Buffet was only option if you could get seating! Staff was awesome and beach was amazing!! Web sit makes it appear a lot nicer then in person!

Our vacation was excellent! The staff was great. We enjoyed the food. The food was fresh. Sometimes they ran out of food at some of the specialty restaurants but they would let you know. The beach was beautiful!! The only complaint was not having beach towels for guest. They always ran out. However, don't let that stop you from visiting this magical place!!

First day there we had no water to shower with . Second day we had no hot water. We paid for an ocean view room and when looking out our 3rd floor room balcony as long as you looked to the right you could see the ocean a tiny bit through the trees Billy not great, out our main door everyday we looked at a lot of run doown oats and locals selling stuff on the side of the Road. I have really bad arthritis and there was no elevators. Food was very limited as all the restaurants were over run and you couldn’t get anything to eat. Overall for my first trip to Jamaica was not great.