hotel androoms Shin-Osaka

Very convenient and easy to book Via Trip.com. Convenient to walk from Shin Osaka Station. Hotel room was clean and cosy. Free Soba was delicious.

I booked room with 2 double beds. Room is spacious and clean. I like how cosy the bathroom is. I also appreciate the complimentary hot soba noodles soup that our family can enjoy every night. Will certainly stay here again when I return to Osaka. :)

Very nice and comfortable stay. It takes only 5 mins from Shin-Osaka station by walk.

Very new and good location - near to shin Osaka. And the surrounding is not too hectic. The room also new and clean. Next time visit to Osaka , I would like to stay in hotel androom. The check in and out process also efficient. Good service from the staff as well.

The hotel was very close to the Shin-Osaka train station, and nearby there are convenience shops to purchase snacks, water and necessities. The rooms were impeccable, hotel room-service was also impeccable. There are in-house onsens and also washer dryer available. Night time complimentary soba for guests. Everything is good, except for 1 incident I had with 1 female staff at the counter, she speaks English very fluently like a native American speaker, she was dismissive towards my husband and myself who are Singaporean Chinese, she refused to acknowledge us when we pass by unlike other staff, did not want to make eye contact and was really curt and blunt when I requested her for Yamoto service at the counter. Noting that she was bowing and greeting a pair of caucasian guests at the hotel. I wonder what bad experience she had towards chinese tourists, and for one, we are not chinese tourists from China, but rather we are Singaporeans, not that she would have known, we noted similar attitude being displayed to us when her fellow colleague greeted us and bowed when we left the hotel the next morning for sight-seeing, while she saw us and pretended not to see us and walked pretended to keep herself busy. I'm surprised that in Japan there is still racial discrimination, especially for a Japanese person who is obviously well-educated and can speak English fluently, she definitely knew what she was doing and should have known better to treat all guests with equanimity. For that, this really cost the hotel to have a poorer than it should have rating. She needs to know that the guests are aware and can feel how she treats them and are not dumb.