Melissa
February 22, 2024
The hotel facility and grounds were quite nice. The staff was wonderful. However, the notice that housekeeping would be done every two days only was not evident, but buried in the corner of the bathroom mirror. The worst thing was that since we came during a convention, we had to sign off on a waiver that said we would respect the needs of the other hotel guests and not be too noisy or disruptive. We abided by that, but I had to call the front desk five times because I could not sleep due to the guests next door screaming, playing music, guffawing and slamming their door at 11:30 pm, midnight, and 3:45 am. Although the front desk did call the room, they should have abided by the waiver and gotten those people out of there or moved them. I don't want to pay 275.00 a night to NOT sleep.