A Place in the Sun Garden Hotel Reviews

My stay was amazing. Alex was awesome he made everything easy friendly. Almost don't wanna tell anybody about this place. Because it is that quaint off the beaten trail that you love. Thank you Alex for everything !! Will definitely be back.

We needed a night upon arrival and wanted a place close to the airport with a vintage feel. Alex was friendly and greeted us upon arrival. Heated pool was nice.

Check-in was tedious as we were instructed to sit outside the property while waiting for staff inside to text us with entry access code (took about an hour). Other than that it was a fun spot to stay.

This place is a real gem. Lots of room for the money. Great hot tub. Easy management. Thank you!

Alex the manager; extremely rude, & harassing. He deserves a negative rating, the day of checkout I woke up to pack, I do photography and had equipment in my room which takes time, I text Alex I needed a late checkout of 11:30, he replied; checkout is at 11am. I replied well if you’d like to help me pack youre more than welcome, I appreciate your patience! The facility had 4 guests, also twas Christmas Eve, and online showed several vacancies, I don’t see why it was a problem giving me an extra minute. 11am on the house keeper came, I told her I texted Alex about a late checkout and then Alex creeped out of a shadow to harass/argue checkout policy, I said I understood but I cant make my belongings packed instantly, please wait. There were 0 guests, I didn’t see the issue, he said they were “busy today” & over 15 minutes I frantically packed up still being harassed by Alex, I didn’t even get to finish breakfast & had to throw away, all my equipment was disorganized, and didn’t even get to shower. I was packing my car as a sweaty mess, in fear manager Alex would harass me further. I have been bullied in the past so my anxiety was through the roof. To my surprise I looked across the courtyard to see no other guests, just Alex behind the bar flirtatiously conversing with a female friend on site while the house keeper cleaned, you figure on such a busy day he would lend a hand? I finished packing my car, then spent 10 mins waiting on him for my deposit.

Nice place. Bizarre that there was no front desk. Had to sit in car outside and text someone and then wait quite a while for someone to come to door and check us in on their phone. Room was ok. Nothing special. Mattress was very nice. Hot tub smelled like sulfur or some odd gas. Staff were very nice.

Hey, too all that who reads. ALEX is the BEST. We love you Alex! The best boutique resort in the desert. Right Alex?

We loved how big the bungalow was and the bed was comfortable, the grounds were nice and pool and jacuzzi were very relaxing. The only cons were need counter space in the bathroom and a dresser in the bedroom. We definitely will return.

Worst experience of my life happen with this property i choose this property after that i get to know that they don’t allow small babies & i request to cancel for free the person incharge name Alex agree to make free of cancel & now they are refuse to refund so worst hospitality i have ever seen in hotel business

Alex is a great host. We were met with a smile, brief history of the resort. Our room was great. We will be back.

Very well maintained. Both the pool and the hot tuba were heated. Expansive center courtyard so you don’t feel as if you are on top of other guests

Very nice staff, and clean room. Old building, that could use an update.

We really liked this place- it's super cute and fun. However, we had a truly horrible smell coming out of our drain. They came by to fix it twice, but it came right back. We ended up having to change hotels because it was so nauseating. They didn't offer to change our room, give us a refund, or even apologise. It was really disappointing because otherwise I would have liked to have stayed here again..

The staff was unique with respect to dishonesty, rudeness and incompetence I had a confirmed reservation made hours before my arrival at the property, which was at approximately nine in the evening. I followed the hotel’s check in instructions and did not get a response from Alex, the staff member on duty, for over one hour. It was only after I contacted *******. Over an hour after my arrival, I got a text from Alex, informing me that he had cancelled my guaranteed reservation and gave no reasons for doing so. Alex also didn’t explain why he waited to give me this news at ten thirty at night, leaving me high and dry in Palm Springs without a reservation. At the time, I was at a complete loss over Alex’s bizarre behavior. I told Axex that I was not leaving the property until I got an explanation from him as to the specific reasons for his decision. I did hear from Alex. His response was void of any substance. Instead, he made a series of vague threats against me, which was extremely unprofessional. In fact, his threats were laughable, as this tough guy was too much of a coward to actually come out and talk to me. Actually, Alex did me a great favor by canceling my reservation. A Place in the Sun is a dump. It is essentially a dirty, rundown motel that appears to have its last update during the Eisenhower administration. The outdoor area has all the charm of a prison yard, with its high walls constructed to keep out the crazies in the bad neighborhood.