I hate to not give 5 stars overall. It was brand new, so the things that were not working weren’t because the facility was broken down, instead it was not completely ready for guests.
I booked the wheelchair accessible room with a tub because a hot bath is a method of pain control for my disabled daughter. The tub stopper didn’t release, and there was no maintenance on staff, so she was unable to bathe. There was only one other room with a tub, but by the time things were sorted out, she just needed sleep.
That being said, I was grateful for the fresh smell in the hotel and the excellent condition it was in otherwise. I will stay here again!