On arrival we were not sure about driving into the pedestrian zone, so left the car and walked in. The reception staff were kind and quickly explained where to park and that we’d need to give them our car registration so that we’re could drive to the underground car park, which is a stone’s throw from the hotel. Whilst I parked the car, they prepared our room cards and got on with our check-in.
Our rooms were well setup and had everything that we required. There was a fridge in the room and they provided complimentary water bottles.
Breakfast was a good setup and staff were all super professional and friendly.
When we left, we accidentally left a suitcase behind. Only after arriving in Barcelona did we notice and on calling reception, they went out of their way to courier the suitcase to us at our next hotel.
I would highly recommend this hotel. Staff were all excellent, the hotel and facilities were great, the location of the hotel was excellent, the parking nearby and easy to use.
Pamplona too is a great place to explore and we will be back.