The service at Basilica is excellent. Mr. Matin ji is super courteous, polite and an amazing ***ager. Very impressive person. The hotel is a must visit for everyone travelling to Panchgani/Mahabaleshwar. It has a bountiful of amenities like swimming pool, jacuzzi, gym, sports and Indoor games room. The food is also finger licking good and available 24*7. Overall, we had a mesmerizing stay and the staff is definitely praiseworthy. Thank you for hosting us!