Citadines Bastille Marais Paris Reviews

The room size is good and come with a good balcony. It’s a service apartment with kitchen which we enjoy very much. The location is very good but in a quiet and safe district. 3 lines of Metro stations are nearby.

When we arrived at 3pm for check-in , they said the room was not yet ready and let us wait for 45mins . After we stayed for two days , we asked for housekeeping for the bathroom. No service for housekeeping and need to pay for extra fee unless u stay more than a week! We want refill the rolled tissues and change the towels,u need to go the reception by yourself. Everything is ridiculous

Nice kitchenette to use. Free coffee/tea in lobby. Location wise nothing to shout about, not many restaurants within 100m radius. Clean and functional.

Review from Singapore ! I arrive 8am. Too early for my checkin . Went to counter. As I cannot speak French but I am fluent in English . Was kind of worried. I was attended to by a very very nice lady with a big big smile ! I did not managed to ask her name but she was slightly plump, wear glasses and long hair and she cycle to work . She did the luggage storage for me . Of coz I did the labeling and putting onto the luggage myself . Then when I ask for recommendation of a place to eat , she recommend my cafe D industries ..(hope I did not spell it wrongly ). Very near to hotel . Room was very well equipped. Small kitchen . Microwave . Iron board. Separate toilet . Shower room . Everything was just nice and Cosy. Very near to many Metro station. Need to supermarket . Turn right walk down is Main Street. A lot of food hotel has own launderette so you can also wash clothing in hotel . ( but need to download apps, very easy.) Thursday just outside the hotel have a long stretch of morning market . Nice to walk . Cook food. Raw food. Fruits. Just like market . Nice experience . Overall, I am very happy with the hotel , the location . The well equipment and room space was nice To the management, please convey my thanks to the 2 staff below . . To reemphasize, 2 staff left a dee impression for me , the counter long hair plump lady. I give her service and kindness = 9.5/10 for everything including let me check in luggage, show my where to eat, let me check in 2 pm. Her smile was lovely And before I check out , a short cleaning staff ( black guy) assisted me with the launderette. Very helpful . He is really helpful with me even though he cannot speak English well. Everyone !! Do not hesitate to stay here ! I strongly recommend U. This is an service apartment . And it is very very good.

There is a terrace in the bedroom as well as in the living room. It was good to travel in the Marais district.

It was a bit far from the city center with the Eiffel Tower. But other than that everything is perfect! The kitchen is very clean and the bedding is clean too. I was very satisfied with the performance of the air conditioner as well!!

The staff are all friendly. The view of the sky was very good given the 7th floor. Cleaning service is not included and must be ordered separately. It is not easy to get on the elevator depending on the time of day. I was a little surprised when the uncles came to visit me in the shower to check for water leaks on the roof all of a sudden. Coffee is free in the cafe, but the taste was good~^^. Came here after a week of relaxation. Willing to ask again

The facilities are old and the decoration feels 20 years old. The hygiene is poor, the bathroom is full of uncleaned hair.

Very good apartment hotel, the room is a bit old, but very clean, the room is big, the air conditioning is sufficient, it is worth living in such a big hotel in Paris, and it is not far from the subway station.

The attention is lousy. It is a mediocre apart-hotel, which does not correspond to the photos shown on the website. I would not stay there again or get the room for free.

The aparthotel room was clean and spacious! We loved that there was an entryway that was separated from the rest of the room. The staff was also very kind and helpful. We will definitely stay here again the next time we are in Paris!

The suite is great for families. I like the amenities it offered, and the neighborhood was decent. Some markets and cafes were walking distant.

I've stayed at this Citadines quite a few times in recent years - great location, vibrant and safe neighborhood, good value for the space. This was the first time there since the pandemic and Paris bedbug scare. Check-in was very smooth and the front desk staff were very welcoming. I did check the space (we had a deluxe apartment and especially checked the bed and sofa) before we brought our luggage up and it was very clean. We decided to extend our stay another night and the staff, especially Lamine, Ina and Sujin (sorry for any mispellings) were super helpful and accommodating. The hotel is steps away from several Metro stops and just across the Bastille Marche that's open Thurs & Sunday. It turned very cold and we ended up not using the terrace which is nice when the weather is warmer. Still on my list as1st choice for my Paris stays.

We were a little concerned upon arrival as the area seemed questionable but we soon found out that it was quite safe. We walked the area day and night without issue. The hotel is secured with a passkey to enter the building which we loved. There are plenty of convenience markets nearby as well as cafes, restaurants, and two different train lines. The room itself was wonderful and we booked the upgrade for the balcony (loved!). It was very clean and plenty of supplies, ie dishes, utensils, etc. We would recommend this to others and stay there again.