Hotels in Dataran Sunway, Petaling Jaya

The room is decent for short term stay. Just needed somewhere to crash for a night so I wasn’t expecting any fancy room with the price paid. The hotel is located with a lot of eateries nearby. They provide water dispenser at each floor and thats a good ESG initiative. My only comment is the sound isolation of the room. I could literally hear people walking past and their conversations. Also to note the room deposit can only be paid with actual CASH and not even Touch n Go.

Facilities: General Sanitation: General Environment: General Service: General

Excellent

1.The towel and quilt is not clean, I got red spots on my whole body from the first day.When I checked out and try to negotiated this case with staff, at that time I didn't wanna anything but a say. They showed non respect attitude, they don't care about the case and they 100% don't want to be responsible. After stay I went to hospital, doctor said it was because I used unclean towel. It was very severs, so I can only ask sick leave for 1 week from work. Because the attitude and responds I got from hotel, this time I asked booking.com help me to go and negotiate for me, but the booking get the same answer, the hotel don's not possible to open the door. 3. Extremely low cost performance! The price I paid doesn't equals the room and service I get. Strongly don't recommend!!!!! 1. The towels and quilt sheets of the hotel were not clean and I developed a red rash after the first night of my stay. I tried to communicate with the staff and their supervisors on this matter when I checked out. I didn't mean to pay for it, I meant to say it, but the attitude they gave me from their staff and supervisors was that they didn't care what happened after I checked in, and they didn't want to take any responsibility. After the trip I went to the hospital and the doctor replied after the diagnosis that it was caused by the use of the hotel's dirty towels. Because the rash was so bad, I was able to ask for a week's sick leave and it had a very big impact on my work. After the doctor's diagnosis, I communicated directly with the hotel before, and the hotel gave a disrespectful attitude. This time I let booking.com come forward to help me communicate this thing. The result was the same. The hotel was completely irresponsible. I said that it would strengthen health management. I was very disappointed with this sense of responsibility and hygiene of their hotel staff. 2. The room was very, very small. Even if you bring the boarding box, you can't open the door when you open the boarding box. 3. Very low cost performance! Highly not recommended!!!

Just one pug in a room, I booked a family room that can live 4 adult, it's not convenient to us to charge hand phone, give a suggestion to bring a wire extension if you want to book this hotel Every thing is ok, room is clean and hotel near by mrt, and there are a lot of restaurant around the hotel. customer service and front desk are very polite, excellent! 👍👍

the good: 1. because the room is small, the aircond gets cold quickly and wifi is averagely good 2. the location of this hotel is excellent and is located near many convenient places thus would make a good place to stopover for the night if you are tired. Even more convenient than Xplorer hotel 3. no issue with the toilet as it is clean and served its purpose well. Theres even toiletries and toothbrush/toothpaste provided the bad: 1. during check-in, the staff at the counter seems to be overworked as she hardly smiled or even had the mood. seems like she is forced to be there the whole day and has not had a holiday for a very long time. 2. It may get a little noisy at the entrance but because my room has no window, it was alright. Overall, the location of this hotel and comfort adds points but the lack of parking is a thing of a concern if you are planning to check in during the afternoon. I would consider staying this hotel over the Xplorer because of its cleanliness and nice lobby.

Room was spacious,food was tasty.Towel was not prepared in the room.I had to call the housekeeping to send the towel.Valet parking was BAD.The staff parked my car and he didn’t closed the window at driver’s side and didn’t pull the handbrake ! Careless staff and yet managed to smile when I confronted him

My first choice hotel for an event was fully booked hence I had to find the nearest alternative which happened to be Eastin … first impression of room was not pleasant as it has come of age and had a mouldy smell before air con was on … bathroom not well lit and I was weary of slipping on the marbled floor … not excited with using the hotel shower gel of shampoo (wasted resource should partner with a reputable brand to uplift image ) ….booked the hotel for a week and is thankful Trip dot com offers pro rated refund for early cancellation …was planning to move on to next hotel for rest of trip as I had an unpleasant surprise when I stepped on broken glass in first room probably left behind by previous guest … upon calling the front desk the receiver was quick to make an executive decision to upgrade the room at no extra cost … the staff attitude saved the day and I decided to remain in the hotel for the rest of my stay …. Not a location that is walking distance to shopping or popular places of attraction … more of a business traveller hotel …

Stayed 4 nights in 1 world hotel which is connected to a big shopping mall so you can get everything that you need there. Beds are comfortable so we have a good night sleep after being out for a whole day. My room is near the lift lobby so can hear people talking when they walk past. Overall, very happy with my stay.