Wyndham Grand Phu Quoc

Wyndham Grand Phu Quoc Reviews

Wyndham Grand Phu Quoc

Bãi Dài, Ganh Dau, Phu Quoc Island, Kien Giang Province, VietnamView Hotel Details
Wyndham Grand Phu Quoc
Wyndham Grand Phu QuocWyndham Grand Phu QuocWyndham Grand Phu Quoc
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Wyndham Grand Phu Quoc Guest Reviews

4.5/5
Great
488 review
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(488)
Positive reviews(470)
Reviews with photos/video(223)
Offers pick-up/drop-offs(82)
Delicious breakfast(72)
Loved the beach(48)
Great swimming pool(42)
Close to airport(29)
Perfect for kids(22)
Has facilities for children(10)
Friendly front desk staff(7)
Negative reviews(18)
Bayasgalan.A
Superior King Bed
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 12, 2025
The Wyndham Grand hotel exceeded our expectations! We stayed 10 days. The rooms were spotless, and the staff were exceptionally friendly and attentive. We loved the separate swimming pools for adults and children, ensuring a safe and enjoyable experience for everyone. The buffet breakfast offered a wide variety of delicious options to start the day. The private beach was pristine and well-maintained, with plenty of activities to keep us entertained. Plus, the hotel is conveniently located near must-visit attractions like Grandworld, VinWonders and Vinpearl Safari. A perfect getaway spot—I highly recommend it!
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
Luiza/South Korea
Deluxe King Room Garden View
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 3, 2025
I booked for 2nights, but decided to stay 2 more days, because it’s really wonderful hotel. I enjoyed everything here: clean hotel, room, friendly stuff, swimming pool, breakfast. We everyday took free bus from hotel and went to Grand World. Strongly recommend to families spend your precious time in this hotel
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
JennyJennyHK
Superior Twin Bed
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Wyndham Grand is totally amazing! People are very friendly, English is good and breakfast is excellent! Its location is very convenient to all the tourist attractions with free shuttle services! I had a wonderful time and will visit again soon! Highly recommended 👍👍
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
IHoe
03 Bedroom Villa
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 27, 2024
Nice service, staffs at the front desk are very helpful. Nice environment, can reach the beach in few minutes. The villa is clean and tidy.
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
Guest User
03 Bedroom Villa
Stayed in Nov 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Dec 23, 2024
It was our first time travelling to PQC Island and we had total 4 families. 4 Adults and 4 kids and we booked 3 bedrooms villa which had 2 king size beds and 2 twins beds with private pool. The villa was very beautiful especially the unique interior design with private pool . It was pretty clean until we saw a big bugs dying on the floor. We were fine about it which it didnt bother us much. And we still loved it. We paid around HK4000 per night for 2 nights which had included 8 breakfast buffet style. The hotel provided free shuttle bus to pick us up from the airport. But one thing I couldnt understand was the water bottle provided in the villa. The hotel only gave us 6 free bottles everyday. If you request extra water, they had to charge you with unreasonable price. We had 8 ppl in the villa but they only gave u 6. I have stayed at other countries hotel with free water bottles refill but Wyndham needs to charge me for that which I really cant understand as water in Vietnam is so cheap. I was so shocked when I heard about it and I complained it to the front desk. At the end, they did give me 4 more bottles of water without charging me. One more thing I didnt like the most was the breakfast. Although they had many varieties, the quality of food was pretty bad and it didnt look good at all. It really turned down my appetite. The only food I can really eat was the hard boil eggs without eating the egg yolk and the black olives. For the prices I had paid, i think the hotel really needed to improve the food quality as it did look disgusting to me.
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Beside, we do apologise for all inconvenience happened to you. Rest assured that all measures will be taken to avoid these issues happened in the future.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
LaiConnie
Superior King Bed
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Dec 25, 2024
good hotel with airport transfers. Good for families. They have free bus to and from Safari and VinWonders. But it is always very full.
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
Guest User
03 Bedroom Villa
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Everything was great. The service was excellent.
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
Cocopeach
Superior King Bed
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The entire hotel is extremely spacious, luxurious and sophisticated in design. It's clean and the customer service is great. The room is spacious compared to the price. The cafe bar in the lobby is reasonably priced and delicious. You can easily go to amusement parks and safaris using the hotel's free bus. You are sure to have a comfortable stay.
Response from Property: Xin chao, We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards, Wyndham Grand Phu Quoc.
Guest User
03 Bedroom Villa
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Im very enjoy there. Very confort very nice
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
Guest User
Superior King Bed
Stayed in Sep 2024
Solo travelers
15 review
3.2/5
Posted on Dec 4, 2024
Room was really big and nice. Huge bathroom. Had a few problems with room but all were resolved. Staff at reception were very helpful. Housekeeping was a bit slack and hadn't completed tasks all days. They also threw out a reuseable water bottle I left on the desk (all other recylecable bottles had been placed in the bin) which was strange. Make sure you don't leave anything out that you don't want thrown out. The pool was closed for renovation but had access to pool at Radisson which was fine. Beach also very nice but the Sunset bar closes at sunset! The breakfast buffet was not very good for the price you pay. If breakfast is included in your room cost it is probably find to find enough food but I would not recommend paying extra. The other dining options in the hotel are limited but there are other places and GrandWorld nearby to eat.
Response from Property: Xin chao, Thank you for your time leaving this review. We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern regarding to the service. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured all measures were taken to avoid this issue happens in the future. We look forward to welcome you again in order to show you our improvement in services. All the best, Wyndham Grand Phu Quoc
Munkhtumur
Superior Twin Bed
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Comfortable, good service. I liked it very much.
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
Jason Hoang
Deluxe King Room Garden View
Stayed in Jul 2024
Family
3 review
3.5/5
Posted on Aug 26, 2024
Good service, good price, the floor is not clean , nice staff, not so much outside store to eat or purchase, tks so much
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
Chishu
Superior King Bed
Stayed in Oct 2024
Travel with friends
1 review
3.5/5
Posted on Dec 3, 2024
Fair price Near vin wonder and safari
6/9
Response from Property: Xin chao, Thank you for your time leaving this review. We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern regarding to the service. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured all measures were taken to avoid this issue happens in the future. We look forward to welcome you again in order to show you our improvement in services. All the best, Wyndham Grand Phu Quoc
oboki
03 Bedroom Villa
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 2, 2025
nice comfortable
Response from Property: Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc and thank you for posting your feedbacks. We believe that you and your family had an amazing service in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
Dulam
Deluxe King Room Garden View
Stayed in Dec 2024
Family
1 review
3.0/5
Posted on Jan 6, 2025
Not clean
Response from Property: Xin chao, Thank you for your time leaving this review. We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern regarding to the service. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured all measures were taken to avoid this issue happens in the future. We look forward to welcome you again in order to show you our improvement in services. All the best, Wyndham Grand Phu Quoc