To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities7.4
Service7.7
Cleanliness7.4
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All reviews(66)
Positive reviews(57)
Reviews with photos/video(32)
Loved the beach(26)
Quiet & comfortable(14)
Awesome stay(12)
Friendly host(12)
Clean pool(10)
Great swimming pool(10)
Great location(8)
Negative reviews(9)
Guest User
Deluxe Room with Sea View(Jacuzzi)
Stayed in Jun 2026
Family
10 reviews
1.7/10
Posted on Jul 21, 2026
This hotel is extremely old and looks nothing like the pictures online – they must have heavily Photoshopped them. I was assigned a room with a broken Jacuzzi, and the sheets were old and felt dirty. When I tried to get help from staff, no one came for two hours. There were ants in the room, and the service was terrible. I was so angry that I went to the front desk to check out, but they refused a refund. I honestly rate this as the worst hotel I've ever stayed at in Phuket, no contest!
Original textTranslated by Google
Response from Property: We are truly sorry to hear that your stay with us was so disappointing and that we let you down during your time in Phuket. Please accept our sincerest apologies for the issues with your room's cleanliness, the broken amenities, and the lack of prompt service from our team. Your comfort is our top priority, and we completely understand your frustration regarding the refund policy under these circumstances. We want to look into your reservation details and address this further.
Guest User
Deluxe Room with Sea View
Stayed in Dec 2025
Couple
8 reviews
6.5/10
Posted on Jan 11, 2026
The beach is nice but location a bit far from the walking and not much area for parking abit old hotel
Response from Property: Thank you for your review! We are glad you enjoyed the beach. We apologize for any inconvenience caused by our location and parking availability. Your comments about the property's condition are noted, and we are using this feedback to guide our ongoing maintenance and upgrade plans. We hope to see you again soon!
AHMED BEN YOUSEF
Superior Room with Sea View
Stayed in Jun 2026
Solo traveler
12 reviews
9.0/10
Great
Posted on Jul 12, 2026
I stayed at this resort for two nights. What distinguishes it is its beautiful sea view, clean rooms, and excellent breakfast. It also has an excellent Italian restaurant where I had dinner the night before my arrival. However, its drawback is its distance from urban areas, especially at night, making transportation to these areas difficult، it's also raining days make some deficult
Response from Property: Thank you so much for your excellent rating and for awarding us perfect 10s for our amenities, cleanliness, and service. It is wonderful to hear that you enjoyed the Superior Sea View room and our excellent breakfast selection. Our team always strives to make our guests comfortable, even when the rainy weather makes outdoor travel a bit challenging. We look forward to hosting you again soon!
Guest User
Deluxe Room with Sea View(Jacuzzi)
Stayed in Sep 2025
Couple
2 reviews
10/10
Outstanding
Posted on Oct 19, 2025
The most beautiful place we’ve ever been to!!! Private beach, very friendly staff, great food. We’ll go back there.
6/11
Response from Property: Thank you for your fantastic review and 10/10 rating! We're thrilled that you enjoyed the beautiful view of the bay, our private beach, great food, and the attention of our staff who work every day to offer impeccable service to our customers. You are always welcome at our resort, and we look forward to the opportunity to provide you with a better experience on your next stay.
Guest User
Deluxe Room with Sea View(Jacuzzi)
Stayed in Jan 2025
Couple
1 reviews
10/10
Outstanding
Posted on Feb 25, 2025
We had a wonderful time at Andaman White Beach Resort. At check in, we got an upgrade to a villa with a pool. We were so happy. The beach was private and clean. We will go go back again
Response from Property: Many thanks for checking in at our hotel and for giving us a perfect 5 stars rating. We are delighted that you enjoyed our beachfront pool villa and our peaceful beachfront location. We take pride in providing a relaxing, uncrowded environment for our visitors. Your ratings and comments are invaluable in guiding us towards maintaining and enhancing our services. We hope to welcome you back for another fantastic stay at Andaman White Beach Resort.
ALESTA
Deluxe Room with Sea View
Stayed in Jan 2025
Solo traveler
1 reviews
8.5/10
Very good
Posted on Feb 6, 2025
The hotel is nice, secluded: there’s nothing much around it, which can be a good or a bad thing.
I loved the private sandy beach, now it’s high season, and yet there were maximum 10 people at a time. So it feels all for yourself.
I got upgraded and stayed in a little house with private pool and exit to the beach. Thanks for that.
BUT there were 3 things I didn’t like:
1. noise, I don’t know, probably air conditioning or pool cleaning machine of A NEIGHBOR HOUSE, not even mine. In my room the AC and the fridge were also loud, but I turned them off. Yet I could not turn off the neighbor’s ones. At night it was hard to sleep because of that sound.
2. the pool cleaning — mine didn’t have that. The water there is still , was not changes next day, and I am not sure if was changed before I arrived 🤷♀️ In the neighbor pool I can see the water is always floats and changes, in mine not.
3. Every time I bought something and wanted to pay with my card, I had to go to reception. Every meal, every cocktail. That was disturbing. It was my last day of my holiday and I was short on cash. I thought it wouldn’t be a problem to pay by card, I could do it. But every time I had to climb 7 staircases to do it.
Response from Property: Thank you for your feedback and nice rating. We're glad that you enjoyed our peaceful beachfront location, and a private pool villa. We're sorry to hear about the pool cleaning and noisy A/C issues. Your feedback helps us identify areas where we can improve our services and we are committed to ensuring that all our guests can fully enjoy their stay. We sincerely hope to have the opportunity to welcome you again for the next visit.
Guest User
Deluxe Room with Sea View
Stayed in Sep 2024
Couple
9 reviews
9.5/10
Amazing
Posted on Nov 4, 2024
Stunning natural surroundings. Uncrowded. Breakfast was decent. Quiet and peaceful.
Original textTranslated by Google
Response from Property: Dear Sabir, Thank you for your review and high rating of our hotel. We are glad you appreciate the natural surroundings and our breakfast. The comfort and peace of mind of our guests is our top priority. We are constantly striving to improve the quality of our services and hope that you will appreciate all the improvements on your next visit. We look forward to seeing you again! Best wishes, Hotel Team
Free Zel
Deluxe Room with Sea View
Stayed in Sep 2024
Traveling with friends
15 reviews
9.0/10
Great
Posted on Oct 5, 2024
Andaman White Beach Resort in Phuket is perfect for a peaceful getaway with friends. With a private beach, stunning views, and comfortable rooms, many featuring direct beach access or private pools, it offers a touch of luxury. The staff are friendly, and the Thai cuisine is excellent, making it an ideal spot to relax and enjoy time with friends by the sea.
6/8
Response from Property: Dear Valued Guest,Thank you for sharing your experience at Andaman White Beach Resort. We are thrilled to know that you had a peaceful getaway and enjoyed our private beach, stunning views, and comfortable rooms, and it's great to hear that you appreciated the luxury touches in terms of direct beach access or private pools. We also strive to create a relaxing and enjoyable environment for our guests, so your positive comments about our friendly staff are much appreciated. Looking forward to welcoming you again for another memorable stay at Andaman White Beach Resort!Best Regards,Hotel Team
Guest User
Superior Room with Sea View
Stayed in Aug 2024
Solo traveler
4 reviews
8.5/10
Very good
Posted on Sep 12, 2024
Nice hotel with beautiful private beach / remote but good for everyone who wants to relax. The staffs are friendly. This is my favorite hotel, I’ll go back next time.
PS. Maybe because the hotel is old but if can be more clean will be excellent. :)
Response from Property: Dear Khanchompoo,Thank you for taking the time to share your review. It's delightful to know you enjoyed our private beach setting and found our staff friendly during your time with us. We're honored to know we're your favorite hotel and that you're planning to return.Your feedback regarding cleanliness is invaluable as it helps us improve our services. Please rest assured that we maintain a high standard of cleanliness, however, we will certainly take your comments on board for further improvements.We look forward to welcoming you back for another relaxing stay in the future.Best Regards,Hotel Team
SFR052
Deluxe Room with Sea View
Stayed in Jun 2024
Solo traveler
5 reviews
9.0/10
Great
Posted on Jul 25, 2024
I like the location and cozy villa. It’s very calm.
Their restaurant has no local food and no special menu. Just easy western food. So I suggest to plan going out for dinner to other places.
I wanted face towels and face towel towels holders.
Their deposit accept only by cash. Please prepare for some cash.
6/8
Response from Property: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed the tranquil ambiance and cozy setting of our villa. We have taken note of your feedback and are committed to providing the utmost in comfort and convenience for our guests. As for our deposit policy, we apologize if it caused you any inconvenience, and we are currently exploring multiple payment options, including digital methods, for a more seamless and efficient guest experience. We appreciate your feedback as it fuels our commitment to continuous improvement. We truly value your stay with us and look forward to the pleasure of welcoming you back on your next visit.Best Regards,Hotel Team
MiriamK
Deluxe Room with Sea View (Jacuzzi) 1 Double Bed
Stayed in Apr 2024
Couple
27 reviews
9.5/10
Amazing
Posted on May 16, 2024
Second time staying here, we love the isolated beach with only few people on it, we had dinner here this time and the food was very good. Only 5 min scooter ride away there is Nathorn beach with some bars and shops and massage places, very convenient. And only 15 min from the airport so it’s perfect for the last night on the island.
Response from Property: We thank you very much for your wonderful review, and we are glad that you enjoyed your stay at Andaman White Beach Resort. We are proud of our beautiful location, the serene environment, and the good dinner that you enjoyed. We would be delighted to welcome you again so that you can fully enjoy your stay with us.
New yisa
Deluxe Room with Sea View
Stayed in Nov 2024
Couple
14 reviews
9.5/10
Amazing
Posted on Jan 14, 2025
Peaceful and close to the sea. I really enjoyed the Tom Yum fish for breakfast.
Original textTranslated by Google
Response from Property: Thank you very much for your satisfaction with our hotel and for finding our peaceful atmosphere, beachfront location, and the breakfast and tom yum fish soup you enjoyed. We hope to have the opportunity to welcome you again in the future.
Wianprinsloo
Beach Front Pool Villa
Stayed in Jul 2024
Couple
5 reviews
10/10
Outstanding
Posted on Aug 27, 2024
Very beautiful place right on a tranquil beach. The staff are very helpful and friendly. There is a few nice places to visit around the hotel but you need to rent a bike if walking around isn’t your ideal way of spending your holiday. The restaurant is also very nice
Response from Property: Dear Valued Guest,Thank you for taking the time to share your 5-star review. We are delighted to hear that you enjoyed our beautiful location and tranquil beach setting, and our staff strives to provide the best service possible, so it's great to know their efforts were appreciated. Your kind words about our restaurant are also much appreciated, as we take pride in preparing diverse and delicious meals for our guests, and we're glad they hit the spot for you. We are always seeking ways to enhance our guest experiences, and your valuable feedback helps us do just that. We look forward to the opportunity to welcome you back, for another memorable stay with us!Best Regards,Hotel Team
KUHN
Deluxe Room with Sea View(Jacuzzi)
Stayed in Jul 2024
Couple
21 reviews
7.5/10
Posted on Aug 24, 2024
I have stayed at this hotel twice before, and I don’t know what happened this time. The staff didn’t seem as helpful, almost as if were bothering them. With the exception of the restaurant (the manager in the restaurant is really excellent, always checking up and having a friendly chat with everyone) and bar staff, the other staff seemed annoyed when we asked something. For example, when we arrived we noticed we were missing face towels. I called the front desk to ask for towels. The lady said she would send towels over. After about half an hour and the towels still not arriving, I called again, and I could hear by the way she responded that she has clearly forgotten to send the towels over. Kept waiting and waiting, still nothing. Eventually when we went outside later that night, we found someone had simply left the towels on the table outside the room. Also, one day we were waiting for the staff to come clean the room. I went to the front desk to ask when they were going to clean the rooms, because nobody had been there yet and we were in need of new towels. The lady said they only start cleaning after 2pm, which I thought was strange, because shouldn’t they clean the rooms before guests start checking in at 2pm? I got back to the room, and then realized it was already 2:30pm. Eventually about 4:45 they came around to clean the room, so I assumed that’s the way they do it at this hotel. But the next morning they showed up at 9am to clean the room, just very inconsistent. Also, on our second last day at the hotel, we got a letter stuck to the door, reminding us to check out at 11 the next day because the staff has to clean the room. Where is this coming from? My third time staying at this hotel, and this is the first time I received this note. We have never checked out late before, so I really don’t get it. It’s also really nice that they have the private beach, but it’s very dirty. They try to clean it up, but they don’t throw the trash away. They simply pick it up and throw it on both sides of the beach. Me and my girlfriend saw a lady (a guest staying at the hotel, not hotel staff) picking up trash on the beach, and decided we were going to help her. I went to the bar and asked for a trash bag, and the 3 of us picked up trash on the beach as much as we could. Luckily we made a friend that way. Like I said, I’ve stayed at this hotel and this was my third time, but I really feel like the standards have dropped. Now the main things about this hotel is just the private beach and the proximity to the airport. I will think twice before booking a stay here again. I feel there are hotels for the same price and cheaper that offer better service with more helpful staff. I just really want to thank the manager (the older gentleman with the white shirt in the restaurant) again for your excellent service. You are a star.
Response from Property: Dear KUHN,Thank you for taking the time to share your recent experience at our hotel. We truly value your feedback as a loyal guest and we're sorry to hear that your stay did not meet your expectations this time around. We apologize for the inconvenience caused due to the delay and inconsistencies in housekeeping services, as this is not the standard of service we strive for. Your remarks have been shared with our team, and we assure you that we are assessing our cleaning protocols to ensure a more timely and reliable service.We appreciate your positive comments on the service you received from our restaurant manager. He is indeed a star and reflects the caring and dedicated attitude we aim to showcase. Your praise will certainly be passed along to him.Regarding your experience with the beach cleanliness, we are disheartened to hear that the cleanliness was not up to par. We value our private beach and want it to be a highlight of each guest’s stay. We will work diligently to improve on this, and ensure our guests can enjoy a clean and pleasant beach experience.Again, we extend our sincerest apologies for any shortcomings during your recent stay. Your constructive feedback is invaluable in helping us improve. Please consider giving us another opportunity in the future to provide the level of service you have come to expect from us.Best Regards,Hotel Team
ABDULLAH 2030
Deluxe Room with Sea View
Stayed in May 2024
Family
12 reviews
10/10
Outstanding
Posted on Jun 14, 2024
I liked the place, it was amazing !
Big thanks for Andaman White Beach GM and his team for 7 start service
Response from Property: Dear ABDULLAH 2030,Thank you for sharing your positive experience at Andaman White Beach. It's delightful to hear that you found our place amazing - this is exactly the kind of memorable experience we aim to provide to our valued guests. We are especially grateful for your recognition of our dedicated team, led by the General Manager, as we continuously strive to deliver a service that exceeds your expectations. We are proud that you felt our service was equivalent to a 7-star rating. Your kind words will certainly be shared with the entire team as a testament to their hard work. It would be a pleasure to have you back in the near future for another incredible experience. We are committed to continuously improving our services and striving for perfection, so rest assured that your next visit will be even more enjoyable. Your satisfaction is our biggest reward and motivation.Best Regards,Hotel Team