Andaman White Beach Resort

Andaman White Beach Resort Reviews

Andaman White Beach Resort

28/4 Moo 4, Tambon, Thalang, Phuket Province, 83110, ThailandView Hotel Details
Andaman White Beach Resort
Andaman White Beach ResortAndaman White Beach ResortAndaman White Beach Resort
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Andaman White Beach Resort Guest Reviews

4.2/5
Very Good
71 review
Verified reviews
Location4.5
Amenities4.0
Service4.1
Cleanliness4.2
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All reviews(71)
Positive reviews(59)
Reviews with photos/video(31)
Loved the beach(24)
Awesome stay(18)
Friendly owner(14)
Quiet & comfortable(10)
Great swimming pool(6)
Close to beach(6)
Convenient location(5)
Negative reviews(12)
Free Zel
Deluxe Room with Sea View
Stayed in Oct 2024
Travel with friends
9 review
4.5/5
Great
Posted on Oct 5, 2024
Andaman White Beach Resort in Phuket is perfect for a peaceful getaway with friends. With a private beach, stunning views, and comfortable rooms, many featuring direct beach access or private pools, it offers a touch of luxury. The staff are friendly, and the Thai cuisine is excellent, making it an ideal spot to relax and enjoy time with friends by the sea.
6/8
Response from Property: Dear Valued Guest,Thank you for sharing your experience at Andaman White Beach Resort. We are thrilled to know that you had a peaceful getaway and enjoyed our private beach, stunning views, and comfortable rooms, and it's great to hear that you appreciated the luxury touches in terms of direct beach access or private pools. We also strive to create a relaxing and enjoyable environment for our guests, so your positive comments about our friendly staff are much appreciated. Looking forward to welcoming you again for another memorable stay at Andaman White Beach Resort!Best Regards,Hotel Team
khanchompoo
Superior Room with Sea View
Stayed in Sep 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Sep 12, 2024
Nice hotel with beautiful private beach / remote but good for everyone who wants to relax. The staffs are friendly. This is my favorite hotel, I’ll go back next time. PS. Maybe because the hotel is old but if can be more clean will be excellent. :)
Response from Property: Dear Khanchompoo,Thank you for taking the time to share your review. It's delightful to know you enjoyed our private beach setting and found our staff friendly during your time with us. We're honored to know we're your favorite hotel and that you're planning to return.Your feedback regarding cleanliness is invaluable as it helps us improve our services. Please rest assured that we maintain a high standard of cleanliness, however, we will certainly take your comments on board for further improvements.We look forward to welcoming you back for another relaxing stay in the future.Best Regards,Hotel Team
SFR052
Deluxe Room with Sea View
Stayed in Jul 2024
Solo travelers
4 review
4.5/5
Great
Posted on Jul 25, 2024
I like the location and cozy villa. It’s very calm. Their restaurant has no local food and no special menu. Just easy western food. So I suggest to plan going out for dinner to other places. I wanted face towels and face towel towels holders. Their deposit accept only by cash. Please prepare for some cash.
6/8
Response from Property: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed the tranquil ambiance and cozy setting of our villa. We have taken note of your feedback and are committed to providing the utmost in comfort and convenience for our guests. As for our deposit policy, we apologize if it caused you any inconvenience, and we are currently exploring multiple payment options, including digital methods, for a more seamless and efficient guest experience. We appreciate your feedback as it fuels our commitment to continuous improvement. We truly value your stay with us and look forward to the pleasure of welcoming you back on your next visit.Best Regards,Hotel Team
MiriamK
Deluxe Room with Sea View (Jacuzzi) 1 Double Bed
Stayed in May 2024
Couples
29 review
4.7/5
Amazing
Posted on May 16, 2024
Second time staying here, we love the isolated beach with only few people on it, we had dinner here this time and the food was very good. Only 5 min scooter ride away there is Nathorn beach with some bars and shops and massage places, very convenient. And only 15 min from the airport so it’s perfect for the last night on the island.
Wianprinsloo
Beach Front Pool Villa
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Very beautiful place right on a tranquil beach. The staff are very helpful and friendly. There is a few nice places to visit around the hotel but you need to rent a bike if walking around isn’t your ideal way of spending your holiday. The restaurant is also very nice
Response from Property: Dear Valued Guest,Thank you for taking the time to share your 5-star review. We are delighted to hear that you enjoyed our beautiful location and tranquil beach setting, and our staff strives to provide the best service possible, so it's great to know their efforts were appreciated. Your kind words about our restaurant are also much appreciated, as we take pride in preparing diverse and delicious meals for our guests, and we're glad they hit the spot for you. We are always seeking ways to enhance our guest experiences, and your valuable feedback helps us do just that. We look forward to the opportunity to welcome you back, for another memorable stay with us!Best Regards,Hotel Team
KUHN
Deluxe Room with Sea View(Jacuzzi)
Stayed in Aug 2024
Couples
22 review
3.7/5
Posted on Aug 24, 2024
I have stayed at this hotel twice before, and I don’t know what happened this time. The staff didn’t seem as helpful, almost as if were bothering them. With the exception of the restaurant (the manager in the restaurant is really excellent, always checking up and having a friendly chat with everyone) and bar staff, the other staff seemed annoyed when we asked something. For example, when we arrived we noticed we were missing face towels. I called the front desk to ask for towels. The lady said she would send towels over. After about half an hour and the towels still not arriving, I called again, and I could hear by the way she responded that she has clearly forgotten to send the towels over. Kept waiting and waiting, still nothing. Eventually when we went outside later that night, we found someone had simply left the towels on the table outside the room. Also, one day we were waiting for the staff to come clean the room. I went to the front desk to ask when they were going to clean the rooms, because nobody had been there yet and we were in need of new towels. The lady said they only start cleaning after 2pm, which I thought was strange, because shouldn’t they clean the rooms before guests start checking in at 2pm? I got back to the room, and then realized it was already 2:30pm. Eventually about 4:45 they came around to clean the room, so I assumed that’s the way they do it at this hotel. But the next morning they showed up at 9am to clean the room, just very inconsistent. Also, on our second last day at the hotel, we got a letter stuck to the door, reminding us to check out at 11 the next day because the staff has to clean the room. Where is this coming from? My third time staying at this hotel, and this is the first time I received this note. We have never checked out late before, so I really don’t get it. It’s also really nice that they have the private beach, but it’s very dirty. They try to clean it up, but they don’t throw the trash away. They simply pick it up and throw it on both sides of the beach. Me and my girlfriend saw a lady (a guest staying at the hotel, not hotel staff) picking up trash on the beach, and decided we were going to help her. I went to the bar and asked for a trash bag, and the 3 of us picked up trash on the beach as much as we could. Luckily we made a friend that way. Like I said, I’ve stayed at this hotel and this was my third time, but I really feel like the standards have dropped. Now the main things about this hotel is just the private beach and the proximity to the airport. I will think twice before booking a stay here again. I feel there are hotels for the same price and cheaper that offer better service with more helpful staff. I just really want to thank the manager (the older gentleman with the white shirt in the restaurant) again for your excellent service. You are a star.
Response from Property: Dear KUHN,Thank you for taking the time to share your recent experience at our hotel. We truly value your feedback as a loyal guest and we're sorry to hear that your stay did not meet your expectations this time around. We apologize for the inconvenience caused due to the delay and inconsistencies in housekeeping services, as this is not the standard of service we strive for. Your remarks have been shared with our team, and we assure you that we are assessing our cleaning protocols to ensure a more timely and reliable service.We appreciate your positive comments on the service you received from our restaurant manager. He is indeed a star and reflects the caring and dedicated attitude we aim to showcase. Your praise will certainly be passed along to him.Regarding your experience with the beach cleanliness, we are disheartened to hear that the cleanliness was not up to par. We value our private beach and want it to be a highlight of each guest’s stay. We will work diligently to improve on this, and ensure our guests can enjoy a clean and pleasant beach experience.Again, we extend our sincerest apologies for any shortcomings during your recent stay. Your constructive feedback is invaluable in helping us improve. Please consider giving us another opportunity in the future to provide the level of service you have come to expect from us.Best Regards,Hotel Team
ABDULLAH 2030
Deluxe Room with Sea View
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 14, 2024
I liked the place, it was amazing ! Big thanks for Andaman White Beach GM and his team for 7 start service
Response from Property: Dear ABDULLAH 2030,Thank you for sharing your positive experience at Andaman White Beach. It's delightful to hear that you found our place amazing - this is exactly the kind of memorable experience we aim to provide to our valued guests. We are especially grateful for your recognition of our dedicated team, led by the General Manager, as we continuously strive to deliver a service that exceeds your expectations. We are proud that you felt our service was equivalent to a 7-star rating. Your kind words will certainly be shared with the entire team as a testament to their hard work. It would be a pleasure to have you back in the near future for another incredible experience. We are committed to continuously improving our services and striving for perfection, so rest assured that your next visit will be even more enjoyable. Your satisfaction is our biggest reward and motivation.Best Regards,Hotel Team
bloodymaryatseat40j
Beach Front Pool Villa
Stayed in Aug 2023
Couples
38 review
4.7/5
Amazing
Posted on Aug 26, 2023
An awesome secluded resort hotel not so far from the airport. Staff is usually polite, our beach room we got was just great! Bed is very soft and the bathroom is amazing! Food is good, even the pizza we ordered at the room was a decent. Definitely would return!
6/7
Guest User
Deluxe Room with Sea View(Jacuzzi)
Stayed in Feb 2024
Travel with friends
1 review
2.7/5
Posted on Feb 14, 2024
We know this hotel since many years .Year after year it is going down .only prices go up .The beach is indeed great .practicslly private and beautiful. The swimming pool is nice even if it too much treated with chemicals . The rest is not at what should be expected of such a standing : médiocre restaurants , poor service (both in quantity and quality )even if the staff is nice ;it is the management this is deficient and the poor maintenance of the place . Great for the beach . Poor quality for price .
Ce E Re
Deluxe Room with Sea View Non smoking
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 15, 2023
Service here is stellar on so many levels. From the greeting to room service to dinner or drinks at the bar this resort is amazing. If you're looking for a quiet stay with Phuket this is the place to choose. Friendly staff, easy access to Patong, Laguna, and other places makes this worthy of repeating. A five minute car or motor bike trip lands you in a small town of Naithon with the beach on one side, hotels a store and massage places on the other. For the fruit lovers Mangos here are beyond compare. Longan, rambutan grapefruit, and other fruits are abundant. Forty-five minutes and US25 each way will take you to Patong Beach which is a bustling area that never quite sleeps. Overall a wonderful experience
Mohd Noor Taufik
Beach Front Pool Villa
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Good service from the hotel
Response from Property: Dear Mohd,Thank you for sharing your positive feedback! We are thrilled to hear that you were pleased with our service, as our team strives to provide exceptional service to every guest, so your satisfaction is our highest reward. We hope that your experience, along with the service received, further enthused your stay, and your review serves as a great encouragement to our team. Once again, thank you for your kind words, and we look forward to serving you in the future!Best Regards,Hotel Team
BEKISH
Deluxe Room with Sea View
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 21, 2024
The best place i have ever been! As for me privet beach is most important.
Guest User
Deluxe Room with Sea View(Jacuzzi)
Stayed in Aug 2023
Couples
1 review
1.7/5
Posted on Aug 29, 2023
Pros - Lovely private beach Cons - Abysmal service. Outdated rooms. Awful food. Awful customer service. Resort has no vibes. Broken doors inside the rooms. Horrible sewage smell around the property
Mina Kaldas
Beach Front Pool Villa Non smoking
Stayed in Feb 2023
Couples
1 review
2.5/5
Posted on Feb 25, 2023
I stayed a pool beach front villa. The outdoor area was nice and spacious. The pool was not that nice though it was full of insects. I did not use it at all. The villa was also full of insects and very outdated and looks like it has seen better days. The food was not great and there are no shops or restaurants around area as an alternative. Really the only thing this place has going for it is the is the beautiful private beach With very nice sunset views.
Guest User
Deluxe Room with Sea View Non smoking
Stayed in Jan 2023
Couples
1 review
3.7/5
Posted on Jan 25, 2023
The resort is amazingly beautiful. The beach is so clean and relaxing. Only negative is slow service and a lot of selfservice.