I recently stayed at kamala beach estate resort , and unfortunately, my experience was soured by the behavior of the general manager (MADS DANESDE). Throughout my stay, the general manager was rude, dismissive, ****** and unprofessional. When I had a problem at my villa , they seemed annoyed and inconvenienced by my request for assistance. Additionally, when I brought up some concerns about the AC of my Villa , the general manager was defensive and dismissive, making me feel like my concerns were not valid. Overall, my experience was greatly impacted by the negative behavior of the general manager. I would not recommend this hotel to anyone looking for a pleasant and welcoming stay.