Dusit Thani Laguna Phuket Reviews

Response from Property: Dear desaivishal,Thank you for taking the time to post a review of your experience during your stay with us. We are glad to hear that our hotel and location setting is up to your satisfaction. Well noted on the Indian food in our breakfast, we will make a necessary review.Your feedback will certainly give us the motivation to continue our effort in ensuring good guest experience. Thank you again for your feedback. We look forward to your return soon.Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management

Response from Property: Dear Ricky,Thank you very much for taking the time to post a review of your experience. We are very happy to read of your positive experience with the hotel, service, staff and breakfast. Our staff will be very happy to know they managed to give you a great holiday and we all thank you for the appreciation. We all look forward to welcoming you back in the near future for another great holiday experience. Warmest Regards,Waraporn AngsupasirikulManager- Total Quality Management

Response from Property: Dear Valued Guest,Thank you for taking your time to give us a review and kind words. Much appreciated your support to stay with us and we hope that you satisfied with our gracious hospitality.We look forward to welcoming you back to your home away from home on your next holidays in Phuket.Have a great day!Yours,Dusit Thani Laguna Phuket

Response from Property: Dear Valued Guest, Thank you for taking the time to share your recent experience at the Dusit Thani Phuket. We are happy to hear that you were enjoying your time here. In regards to dining options, we do have a variety of theme nights with Asian and western specialties. In our buffet selection we do have homemade pastries, Seasonal Fruits, Noodle station, Hot Asian and western favorites. In addition, our lounge bar is available in the evenings with live music and cocktails. We look very much forward to welcoming you back to your home away from home in the nearest future. Have a great day! Yours, Dusit Thani Laguna Phuket Team

Response from Property: Dear Valued Guest,Much appreciate your review and kind words. We hope your stay was wonderful.Looking forward to welcoming you back to your home away from you on your next holidays in Phuket.Have a great day!Yours,Dusit Thani Laguna phuket

Response from Property: Dear Valued Guest,Thank you for taking the time to write us a review, and much appreciated.As we strive to improve in providing services and hospitality, your further suggestion and comment would help us improve and achieve our goal.Should you have further suggestions, please contact us direclty.Have a great day!Yours,Dusit Thani Laguna Phuket

Response from Property: Dear Valued Guest,Thank you very much for your time to write an outstanding review of your overall experience at Dusit Thani Laguna Phuket. We are happy to hear that you had a wonderful stay. We look very much forward to welcoming you back to your home away from home in the nearest future. have a great day! Yours, Dusit Thani Laguna Phuket Team

Response from Property: Dear Alekh,Thank you very much for your review. We are glad to read of your good experience with the resort facilities and the service you received. Our staff will be very happy to know they managed to give you a great holiday and we all thank you for the appreciation. Thank you once again for your review and look forward to welcoming you during your next trip to Phuket. Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management

Response from Property: Dear Valued Guest,Thank you very much for your time to write a review of your overall experience at Dusit Thani Laguna Phuket. We are sorry to hear that your experience did not match your expectation and do apologize for the inconvenience caused to you. We really appreciate you bringing about the deterioration of the facilities to our attention. We will share your feedback and comment with the team so that we will be able to keep on improving our services and product further. Thank you once again for staying with us and looking forward to having another chance to welcome you back again for your next holidays.Yours, Dusit Thani Laguna Phuket Team

Response from Property: Dear Valued guest,Thank you for taking your time to give us a 5-star rating. We hope that our gracious Thai hospitality made your vacation a memorable one.We look forward to welcoming you again to your home away from home on your next visit in Phuket.Have a great day!Dusit Thani Laguna Phuket team

Response from Property: Dear Valued Guest,Warm Greetings from Dusit Thani Laguna Phuket! Thank you for choosing us as your home away from home and giving us a review. We will share your kind words to our team accordingly. Looking forward to welcoming you again on your next holidays. Have a great day!Yours,Dusit Thani Laguna Phuket Team

Response from Property: Dear Valued Guest,Much appreciate your review and kind words. We hope your stay was wonderful.Looking forward to welcoming you back to your home away from you on your next holidays in Phuket.Have a great day!Yours,Dusit Thani Laguna phuket

Response from Property: Dear Fanla,Thank you for sharing your experience with us. We're delighted to hear that despite the late arrival of your plane, your check-in experience was smooth and pleasant.We're pleased that our team provided you with excellent service and made you feel welcome with the thoughtful gesture of a small snack. Ensuring our guests feel cared for and comfortable, especially after a long journey, is a priority for us.It's wonderful to know that you enjoyed the tranquil and picturesque surroundings of Bangtao Beach. Providing a serene and peaceful atmosphere for our guests to relax and unwind is something we take great pride in.Thank you for choosing to stay with us, and we're thrilled that you had a satisfying experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management

Response from Property: Dear valued guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our excellent location by the sea and that you found the overall style of the resort to be in line with your expectations.We value diversity and strive to provide a welcoming environment for all our guests regardless of nationality or background. Your feedback is invaluable, and we will take steps to ensure that all guests receive the same level of respect and service.Regarding the clogged sink in your room, please accept our apologies for any inconvenience this may have caused. We have taken note of your comment and will address this issue promptly to prevent any recurrence in the future.We appreciate your positive comments about our rich breakfast offerings and well-equipped facilities. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management