Motel 6 Richmond, CA – Civic Center

Was good, front desk great customer service, lady’s cleaners with bad attitude, they have a security guy keep safe the parking lot

Bathroom no working condition no solution the problem bad customer service no clean service they don’t care the customer

Easy fast check in man was friendly however when we got to the room the tv didn't work and the remote was broken went downstairs to let him know he have us another broken remote and we had no tv the entire night. I got a kinda scary vibe but it was peaceful. Rooms were so so one plus no bugs i would stay again if it was my only option. Room and entire place not updated what so ever no phone or microwave in room. Just a bed and broke tv

The security guard was extremely rude and when I spoke to the manager he assured me he would talk to him. The next night I encountered the same rude security guard and he and I went to speak to the manager. When I asked the manager if he had spoken to him about being rude the manager wouldn’t even look me in the eye and just stood there stammering and mumbling. The security guard kept saying he was doing it for my safety. I didn’t have any security concerns but if the guard is so concerned it must have a bad reputation. If you want rude employees, a manager who will tell you one thing and do the other, and apparently an extremely unsafe place to stay then you have found it. I stayed 5 nights but I won’t be back. There are several places in the area around the same price point and I’m not interested in giving my money to someone who is willing to treat a customer that way. And to add a note I will be staying 5-6 nights every other week in the area. My hard earned money will be spent elsewhere.

They only clean the rooms when you ask paint missing on walls the floors in the room are sticky and dirty the bottom of the shower curtain has black on it almost like mold

Very NICE HOTEL .. GREAT VALUE For Money. Big Spacious Rooms Super Clean Bathrooms Strong WIFI Cleaning Service Rt Opposite CIVIC CENTER Safe.....Conveniently Located. The STAFF is very Friendly -&- Helpful Ive Traveled to 21 STATES in USA & 50 Plus Countries GLOBALLY Ive Stayed in ALL Kinds of HOTELS I Would say this Was Excellent & UnbeatableVAKUE For Money I would REPEAT It Anytime ...

My stay was very interesting. The hotel staff seemed so strict upon arriving . The security guard stays in front making sure no one comes in without physical staying at the hotel . You have to pay $100 deposit which you get back . The hotel room smelled like cleaning supplies it was an older hotel in a bad neighborhood. No one bothered me . It was some what comfortable . The tv sound wasn’t working upon arriving we had to get someone to fix. Very old and rusty . Hotel is great for a quick stay .

The security deposit of $100 has to be cash otherwise you can't check in even though you have paid upfront!