Baymont by Wyndham Plano Reviews

The property needs an upgrade and the management needs to ensure that items such tissues and soup are of good quality and quantity.

Great and professional environment. Would recommend any of my family and friends.

While staying here the room above me flooded out and the water came pouring through my ceiling I requested a refund and was not granted it I was granted a measly 61 trip coins

It was very neat and clean, and the staff were very professional and polite. I recommend Baywatch by Windham

Not as expected

The room was very nice. The hallway had not been vacuumed for a while. I was still happy with the room. I saw people standing outside at a bottom floor window talking to someone in the room with the window open. Overall I enjoyed my stay

Was homeless walking around pushing carts outside and even one with groceries cart in lobby. Drunk drinking and walking around outside, was afraid to go to my car.

Pros- close to central expressway, short drive to stores, restaurants etc Hot water, clean room, heat worked well. Cable TV, fast Internet speed Cons: breakfast is mostly toast, cereal, waffles and fruit. Hot sausage and eggs were gone or non existent. Micro wave turntable didn't work No black out noise blinds. So you will hear the freeway traffic. Fridge not cooling Manager had an verbal loud argument with a customer. Very unprofessional. Should have met with customer in the office. Apparently to have some long term customers living there. Place needs an overhaul to be updated. It's decor, furniture is about 20-30 years old. Safe clean place to stay. But that's it.

It was cold we were there for a baptism, the place had an Oder that was not pleasant

The staff is very nice and helpful and I enjoyed my stay it’s just the surrounding areas for kids is really my only concern but other than that I have complaints about this property!😊

The room and hotel was nothing like the pictures. Hair all over my bed and bathroom. Wouldn’t even eat the breakfast because that area was disgusting. Absolutely awful. Would never stay there or another Baymont again!

Roaches on the floor next to night stands. My wife and I have been sick since coming back from our stay. I thought the price was a steal but given the condition of the place, I would have rather paid more to stay elsewhere.

* bugs in the sink and on the door * worn out shower * 2x4 holding up counter top

Most of front desk agents are nice it was just only one of them that has really language issues and he was kinda rude to me and until were I had to speak other staff members just so they fix his speech problems with me but other than that me and my family stay together workout in the long run and breakfast is good as well and so that helped me overlook the situation with just one of the staff members and it was just all some of a misunderstanding but the other staff members helped him out with me until it was solved out with me as a guest at this property as well and I would recommend another family to stay here because most the customer service is really helpful and I/We overall enjoyed our stay here as well!😇😊