We have been travelling since 1996 several times a year and stay in condos/apartments and have never experienced a situation like this or a host who is manipulative and deceitful. We initially booked for 3 months but left the unit after one month (only because the full month was paid in advance). The unit we received was not what was promised. We were mislead and decieved. I specifically asked for a ONE BEDROOM, not a studio. I wake up early and my take afternoon naps, my husband does not. I was promised a fully equipped kitchen; it was not fully equipped; it has one pot, one frying pan, barely any cooking utensils etc.; no oven… I had to spend $400 on a toaster oven, cooking utensils, strainer, dish towels, small pot etc. I was promised a Sofa in the small living area. We had one very uncomfortable chair. I asked for a sofa on 3 seperate occasions. When we moved out at the end of the month, there still was no sofa. I was promised an outdoor grill; David finally put one in the roof top terrace two weeks after we moved in. However, it is an old used one, that has no handle and no utensils to use to open it or cook with, no oven mittens, nada. Completely useless. We were told there is no construction. There is a building under construction directly across the street, not really a big deal for us but thought I would share. I brought these concerns up with David. A couple of days later, when we discussed them again with David, his response was “I wish you could just be”. In addition, to the above, The shower is cold and has zero water pressure that I couldn't even get sand off me without scrubbing; The fridge is broken, it froze my fruits and vegetables; My husband had to kill a massive cockroach right on the kitchen counter, GROSS!!! We are not complainers, far from. In fact this is the first negative review I've ever felt the need to write. I hate to be in this situation. In fact, we wouldn’t complain and just bite the bullet if we were only staying a week. The apartment simply isn’t suitable for long term rentals. And I really don't appreciate being deceived. When we discussed the situation with the host David, we told him that we wanted to stay the full month and would be leaving on February 3rd. David asked if it was possible for us to leave on February 1st to allow him the opportunity to “rent it for the full month of February”. We agreed to help him out. David specifically said that we wouldn’t be charged any further amount and that in fact, we would likely receive a small refund. Then he altered our reservation from monthly to daily, and wanted to charge us another $700! The nerve and more deceiving. We refused to pay! I NEVER would have booked this unit for 3 months, had David been honest before booking. I am appalled by the entire circumstance and really wish that people could be honest!
Excellent
111 Reviews