Mur Neptuno Gran Canaria - Adults Only
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Ingles
Mur Neptuno Gran Canaria - Adults Only
Health Protected
Calle Alférez Provisional, 29, Playa del Ingles, Canary Islands, 35100, Spain
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With a stay at MUR Hotel Neptuno Gran Canaria - Adults Only in San Bartolome de Tirajana, you'll be near the beach, steps from Yumbo Shopping Center and a 3-minute drive from Maspalomas Dunes. This upscale hotel is 13.3 mi (21.4 km) from Amadores Beach and 13 mi (21 km) from Puerto Rico Beach.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 49 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSaunaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurant
All Amenities
Surroundings
Airport: Gran Canaria Airport
(19.1 miles)
Landmarks: LCT Europe
(2400 ft)
Landmarks: English beach
(3300 ft)
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Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
6
Standard Double or Twin Room with Balcony
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
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5
Double Room with Balcony
1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
Guest Reviews(49)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
AI SummaryAn AI-summarized snapshot of real guest reviews
The property boasts comfortable, spacious rooms with pool-view balconies, high-quality breakfasts, a clean pool with sunbeds, and a prime location near amenities and transport. Guests appreciate the friendly staff, modern amenities, and impeccable cleanliness.
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Yibushoujizoutianya
July 31, 2023
The location of the hotel is good, just over ten minutes' walk from the famous Yingren Beach. At the back door of the hotel is a large market with shops, bars and restaurants. The room is quite big and very clean and tidy. Breakfast is particularly rich and varied. Especially the orange juice is completely freshly squeezed! Must like 👍The hotel will hold a pool concert in the evening, and the female singer sings really beautifully. The employees are very enthusiastic and take the initiative to help with luggage. The restaurant staff are also very welcoming. The flaws are: the safe cannot be used due to lack of electricity, and the toilet seat is not decorated properly: it leaks.
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Felix
January 19, 2024
Great hotel, friendly staff, location is prime, clean rooms and good breakfast buffet. Overall super happy with my stay. The hotel itself sports a little outdated interior design, but aside from that everything is great.
Michael
October 18, 2023
I've stayed at the Neptuno a few times now and always enjoyed it. Friendly staff, good food, comfortable rooms, relaxed atmosphere. Right next to the Yumbo centre if you're there for the nightlife
Johannes Baptist Adrianus Van
October 7, 2023
It was ok. I’ve stayed in other hotels in playa del ingles and this one wasn’t a favourite. The room decor was not as nice. But what really brought my rating down for the experience at check out. During check in I had been given a cardboard card to obtain a towel. I told the receptionist I didn’t need one as I brought my own but he still gave me the card. I didn’t read the back of the card but apparently it said I had to hand it back in or I would get a €20 fine. When I checked out, I didn’t have the card as it was never pointed out to me that I had to return this rice of cardboard when I checked in. Thankfully I found the card in the bin in my room but this seemed a way of conning guests out of another €20.
Pawel
October 3, 2023
They have the most noisy housekeeping ever. You will not enjoy your holidays. You will wake up 8 AM because lady will be moving all furnitures in room above.
Reception, location, cleanless is OK. Just housekeeping staff is doing everything to wake up you.
Topic reported to reception so they know well who is writing review.
Sarah
September 11, 2023
Had a great few days staying here. Room was very clean and the bar/pool area have a nice atmosphere, and are surprisingly quite quiet considering the proximity to the Yumbo. Food was of good quality - personally I preferred the a la carte lunch at the pool bar to the buffet, although that was still good (especially the desserts!). I would definitely stay again in future.
Richard
July 3, 2023
Great selection of food top quality.
Sraff very polite and helpful,top class accommodation.
Dislikes absolutely nothing
Torbjörn
March 30, 2023
First impression wasn't great, but I'm glad it changed over the days to come. Staff in the reception demanded a voucher, even though they saw my reservation and that it was paid for. Eventually they accepted me forwarding the booking confirmation from hotels dot com. But be prepared that you might have to do this.
Apart from this incident I was very happy with my stay at Neptuno. I opted for an all inclusive alternative and must say that the food and variation of items served during breakfast, lunch and dinner was excellent. High quality, and great flavors, with a mix of local, regional and international kitchens, lots of options and great presentations.
Also the alcohol included was not only restricted to the cheapest of the cheapest brands, but with a nice variation and also including cocktails in the bar.
Staff was also friendly, smiling and welcoming, with a very personal touch, adjusting to whom they were interacting with.
The room was nice and comfortable although housekeeping seemed to have not looked under the bed before my arrival as it wasn't vacuumed under there. Despite this I found the rest of the room clean and tidy, and quite recently refurbished, making the bed comfortable and interiors feel nice.
Antonio
March 30, 2023
Hotel is nice but can sleep whit noise from yumbo juste in front , staff nice , the food is not good from the buffet
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 171
With a stay at MUR Hotel Neptuno Gran Canaria - Adults Only in San Bartolome de Tirajana, you'll be near the beach, steps from Yumbo Shopping Center and a 3-minute drive from Maspalomas Dunes. This upscale hotel is 13.3 mi (21.4 km) from Amadores Beach and 13 mi (21 km) from Puerto Rico Beach.
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Restaurante, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature bidets and hair dryers.
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Restaurante, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature bidets and hair dryers.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Sauna
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Water Slide
KTV
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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