Hyatt House Pleasanton Reviews

Service was great just wished the room felt cleaner and had new couches.

Overall good. If you live on the second floor, it will be more troublesome to carry your luggage without an elevator.

公寓式酒店，房間很大，衞生間乾濕分離，開放式廚房，電磁爐、有廚具，兩層樓，房子應該是有些年代，還有游泳池、健身器材，環境很好，附近有大華超市。

房間設施還行，但是早餐沒到時間就提前收了。停車要付10刀一晚

Beds feel worse than just sleeping on the ground. The room I was in had two rooms the front room could hear every step anyone took on the stairs until 3am. Lights out side did not work at all so it was very hard to find our room at night in the dark and definitely did not feel safe due to the lack of light you would be unable to tell who was at the door.

The hotel gave us an upgrade to two-bedroom suite, making our Chris**as holiday special and happy!

I loved the room, very spacious. It was a great floor plan. It was quiet I didn’t hear anyone else. The parking was excellent because I could park right next to my room and on a motorcycle it important. What I didn’t like was the breakfast, it tasted like plastic, really the egg and even fruit. It was like they may have wrapped to tight froze it and while thawing the plastic stuck to food.

When checking in ( about 15 minutes after regular check in time) the staff member wasn’t too friendly. I asked for a 1st floor room & she said they were all taken?! Another party checking in the same time as us were accommodated with a 1st floor room?! Later that night the parking lot wasn’t full so I doubt there wasn’t a 1st floor room available! I don’t know why we couldn’t be accommodated for what were asked for? However, the room was clean & spacious & the area was quiet.

We booked the suite with 2 bedrooms, it was clean and quite. Bedrooms were roomy with attached bathrooms. iIt had TV, Iron and iron board. We loved the breakfast options with live Omelette station. we will definitely recommend this hotel to all for comfortable and economical stay !!

Great location for seeing the area. We loved downtown Pleasanton - great restaurants. Very clean and good breakfast options.

I’m not sure if this was black mold or not but there was a rotting spot on the wall at the bottom right corner of the shower door. I have a photo.

Hotel was outdated.. mattress very worn out and uncomfortable.. pillows very small for the king bed and to hard gave me a headache. Sofa was very stained. Bedding could have been better also . Over all appearance could have been much better .

The staff was very friendly. Everyone was very nice and respectful. The rooms were very clean and the overall experience was good.

This property was very convenient for us, with 2 bedrooms, a kitchen and a living space. Made it easy to visit with family while having separate space. The amenities looked great, wish I had time to utilize them!