Hotels near Hedge House in Portland

I spend 100 nights per year in just Hilton brands alone. I'm middle aged and not high maintenance. Additionally due to my industry/company I've been required to travel during the entire COVID nightmare. I totally understand the challenges and changes the pandemic brought to hotels and have a great deal of respect for the hospitality industry as a whole. This is my 4th time being a guest at this property and honestly there are no major issues. In general property, guest rooms, staff and location are all great! This is more a full-service hotel and a considerable step above your typical Hampton Inn format/experience. A few minor irritates: No shampoo in my room or at front desk. Was told they ran out? No loaner guest umbrellas. Was told they ran out? Limited breakfast hours and no to-go bagged breakfasts on the weekends? Regards to homeless/transient problem that plagues Portland. It's considerably better/cleaner around the hotel and Pearl district than just a year ago. I have no issues walking around by myself or concern about parking my car on the surrounding streets (except some park blocks are still dicey).

First the staff is exceptional! The chef Roberto and Passion the wait staff was lovely. So were front desk people and fellow in charge of Hotel maintenance. The rooms were mini especially Room 301 ,a Queen. I dropped a sock behind the dresser drawer and it was pretty dusty. The drawers were enamel coated and not wiped down. We came early on a Thursday after 3PM and took the tram in from the airport maybe a 30 minute ride, We came two days early before the cruise started and found the area to be dismal. We did walk to Cheryl's a great breakfast place then from there to the Japanese Gardens and back to Powells bookstore and hotel about 8miles in total. Streets in from of hotel were filled with leaves and debris. Homeless tents on opposite side of streets. We found a rat outside of building in the hotel bushes. It was near were the luggage from the previous cruise entered the building. So, by the time we returned it was gone. In addition, we were told 200 homeless people had just been removed from the water walk across the street. Portland is still a depressed city after the riots. The area near the hotel is a ghost town. I would recommend the Kimpton Hotel as an alternative that is less than a half mile away. We were on an UNCRUISE trip down the Snake River. So, we came early. Its not a bad location and they accept pets. It wants to look and appear funky. The sign that would normally would say ”DO NOT DISTURB” says ”I'm Naked”. I wouldn't put that sign out as a single woman. It seems like marketing is a bunch of 20 year old boys. The lobby is very small.

This hotel is in the perfect location. Very close to good restaurants (Indian & Italian), walking distance. Close to Target and CVS too. The Hotel in general is well maintained, modern and clean. In addition, the bedding is extremely comfortable and a well thought out room layout. I appreciated the mini fridge, ironing board and state of the art iron. These small details made my experience very pleasant. Also, the gym was very clean too. Highly recommended this hotel!

I honestly don't think I've ever had a worse or more disappointing hotel experience than the one I just had at River's Edge in Portland. From the outside, when I first arrived, I wasn't sure if the hotel was even open. It appeared to still be under construction. The only things visible from outside the entrance were construction debris and plastic tarp. I wouldn't have been surprised to find I had simply gone to the wrong place. However, the doors did automatically open as I approached, so I cautiously entered. I expected to be chased out by an angry construction worker. There was no lobby, to speak of. The check-in desk was essentially a folding card table with a computer, and a frazzled employee who seemed to be frustrated to have to work under such conditions, exhausted from having to make excuses for the position they had been put in. My room was supposed to have a balcony with a river view. Only, the windows and doors to the balcony were sealed off with more plastic sheeting. Not only could I not see the river, I couldn't even get onto the balcony. When I went to wash my hands, there was no hot water. I mentioned it twice to the person the ”front desk,” but there was still no hot water when I returned from an evening out. I called down again to inform them that I still didn't have hot water, and was told that someone would call me back shortly. They never did. Consequently, I was unable to shower the next morning. I had to tell the person at the the front desk, again, that there was no hot water on my way out for the day. We did end up having hot water when we returned that evening. I had been told that the construction that was taking place that had necessitated the plastic sheeting on my balcony would be taken down the next day, and that our balcony would be accessible, but that never happened. When we returned from one of our evenings out, the elevators stalled just as it reached our floor, and the doors only opened part way. We had to carefully exit sideways to fit through the gap, but we were worried that the doors might close on us as we did, or that the elevator might suddenly decide to go up or down before we got through. We were informed that our room would only be serviced if we requested, so it basically felt like we paying for a bed, a parking space, and nothing more. Our bill was $437.54 for two nights of feeling like we were trespassers at a construction site. This is not a place that anyone should pay any amount to stay at.

Customer service was solid, they had to go breakfast which was a nice bonus(rotating hot food item, yogurt, drink, pastry, fruit), there’s also complimentary coffee/tea available in the lobby. Our room was pretty comfortable. Our second time staying here and I really liked it both times. Room AC worked well, WiFi was good. I’d recommend!

We were there for the PDX marathon. We were told there would be a runners' breakfast. We went downstairs to locked doors because they ran out of food! Several runners were livid. I was willing to take coffee and a hard-boiled egg at that point. No one would answer the door. We went upstairs to ask the front desk what was going on. The only attendant working said, ”no one told me they were closing”. I asked for a coffee. She said the machine isn't working and no one told me how to clean it. Ok, we will go get something from the snack room. Bought a yogurt and cheese and crackers tray. She said we will charge your room $5.00. I was mad because breakfast was supposed to be free. I got my bill yesterday, the front desk charge me $9.00. My room was over $400.00 for one night and we were treated with such indifference. I don't think I will be back! Also, we were promised a two-bed room. We received a King bed and a sleeper-sofa. The sleeper-sofa was thin, slanted and really uncomfortable. When I asked the front desk to exchange--he told me, in an arrogantly, rude way, that I was wrong in how I ordered and I should have expected a sleeper sofa in the suite. I don't know what it takes to be the official Portland Marathon hotel, but another hotel could definately have done better.

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Breakfast choices are very fast and make up quickly. The rooms are large and 5b2b is suitable for five people. There is gym and swimming pool. The service is very good, you can store your luggage at the hotel early. The location is good and quiet, there are several restaurants walking to the river. It takes about 15-20 minutes to get to downtown and takes about the same time by car.

The hotel location is very convenient and is next to Hwy exit. It is a quite neighborhood area. The facility maintains very well and the room is very comfortable and clean. The hotel persons are very friendly and helpful. It is a highly recommended hotel.

It is located within walking distance It was a clean and comfortable hotel. Parking is expensive but accommodation is not expensive I think the cost is also reasonable. Portland streets are getting a lot cleaner It was a pity that we only stayed for one night because the weather was nice.