JEAN PAUL
February 3, 2023
When we arrived they started by charging us. Only then were we brought to what must have been a 12 m2 room. The amazement a room of approximately 5 m2. There, faced with my refusal, the tone rises "you can have another room but the price is 12€ more. I ask to be reimbursed" not possible you paid by credit card. Finally forced forced we accept a “bigger” room. No. 3 was 6m2 + 2m2 bathroom. In fact a cupboard see attached photos Nothing to do with the photo of the room offered on *********. It's scandalous. For the anecdote in the morning for the breakfasts they brought us 2 trays which we could only put on the bed, we should have put ourselves on the bed with the trays, laughable because it was so grotesque and ridiculous. Finally we are put in the living room for lunch.
I am 77 years old and I travel a lot and have never experienced a situation like this. hoteliers can put anyone on their site.
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