NH Puebla Centro Historico Reviews

Everything was perfect; the best part was the breakfast (buffet)

Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??

The hotel is very close to the central square and has a nice and clean lobby and restaurant. However, the contrast between the room and the lobby is quite large, especially in the bathroom. The basin is placed on a piece of glass. When the faucet is turned on, the water flows directly to the glass table and then leaks to the floor. It is simply unusable.

Very good hotel and good customer service I recommend it, to come to Puebla

Very well located, clean rooms and have parking

It is a Hotel that needs to be renovated, the facilities already look old and the maintenance is not the best. The pool is very small and looked dirty. The plus point is that it is very close to the center.

Average hotel, small rooms, too dark to my perspective. Shower was not working but they solved it fast. No major issues but I wouldn’t stay again

We book in this hotel, because the pool the area and this hotel was really dirty the pool was closed Bad smell n the room

great place to stay especially breakfast is really good check the volcano status for swimming pool

Staff is very unfriendly and not very helpful. They act as if you are bothering them when you ask for anything. I arrived with many bags and nobody even bothered to offer help. The hotel smells bad when you enter and the hotel building and interior furniture is run down. It needs to be renovated. I will never come back to this hotel. It is not the usual quality or service of other NH hotels I have stayed before.

I live in the country so I found the traffic noise distracting. It’s very close to the central area of the city

Be prepared for the noise! The church bells ring loud all the time in middle of night. No washcloths. Only half a “door” on shower.

Outdated. Rooms were not clean. Bathrooms were old. Floor was damage like by water.

Great location. The room was quite noisy especially at night. Staff were very friendly and helpful. Breakfast was very good too.