Wyndham Puebla Angelopolis

"The beds weren't comfortable, the rooms had no ventilation, the bathroom was enclosed, the lobby bathroom was scary, the parking lot was dark, and we weren't fans of the pool. In short, for the price, I expected less. P.S. The rooms don't have refrigerators."

Camino Real Puebla Angelopolis

"Since checking in …a complete nightmare, I did my reservation and prepaid online with Trip and I was told by the hotel staff that they had no record of the payment and they wouldn’t allow me in, until i called trip and after 1 hour they allowed me in. I also wanted to order room service, there were no menus and their “online service” was not working… the rooms are a bit old and their ac wasn’t working either surprise surprise… There’s plenty of options in Puebla … don’t bother staying here it’s very overrated…."

El Sueño Hotel & Spa

"The hotel was very nice, the room was a bit small but had enough space, and the service from all the staff was excellent. The only issue that couldn't be resolved was the Wi-Fi; it was very bad. Aside from that, everything else was great."

Four Points by Sheraton Puebla

"All perfect. Very comfortable rooms with no outside noise. I will definitely return :)"

Hotel Radisson Puebla Angelopolis

Holiday Inn PUEBLA FINSA by IHG

Hotel Diana

"To use the air conditioning, you had to call the reception to get up, access the room and take/switch out the air or change the temperature. At midnight there is no hot water and one day during the bathroom I stop out of the bathroom (neither hot nor cold)"

Quinta Esencia

"Pros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi. Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands."

Ikonik Hotel Puebla

"Everything was great with the room, but be aware that since it's an interior room, there's only one window that lets in a little sunlight. If that's a problem for you, it's best to book an exterior room. It wasn't an issue for me since I was out all day, and it was already dark when I returned. The location is excellent, just steps from the convention center. I only have a couple of observations: - Regarding the housekeeping service: the first day I left the "do not disturb" bow tie so they wouldn't come to clean while I went to breakfast, as I was going back to get ready before going out. I left the bow tie so they could come in; however, they didn't return it to the room. Also, the second day when they changed the towels, they didn't leave me a hand towel, only bath towels. - It took a long time to be served at breakfast on Saturday. I don't know if it was because it was a complimentary breakfast from the hotel or because they had two meetings and few guests, but it was quite annoying."

MM Grand Hotel Puebla, Tapestry Collection by Hilton

"I made a reservation with a pet, mentions contacting the hotel for the cost, I contacted them and they mentioned a cost of 480 per pet's stay and upon arrival they charged 350 per night, they did not respect the information provided by phone, the young lady who attended was at night on Thursday and mentioned that the policies are different in the application than in the hotel and that it was the only way they would accept the pet, in the restaurant, good service from the staff, specifically Mr. Marcelino who is the afternoon shift, provided guidance and access to your treatment, it is a pity that the portions are very small for the cost, and they have very good seasoning, the pet could only walk in the room and green area, being a pet-friendly hotel, they did not allow it in all its facilities, the gym only has dumbbells, a treadmill, and a stationary bike, a very good place to stay but it definitely has to improve its policies, the treatment of its reception staff, and fully implement pet-friendly."

Gamma Puebla Señorial Centro

"The hotel is very comfortable and comfortable. we arrived at 12.00 to check in and still being three hours before... we were given the room, which we are very grateful since we arrived defeated by a long flight and three hours of driving... has a superb restaurant with dishes The hotel is very comfortable and very comfortable... Good breakfast included Parking in the building and large and full rooms with facilities and utilities... thank you very much and hope to be able to return to this excellent hotel"

Hampton Inn & Suites by Hilton Puebla

"A very nice hotel. You can clearly see the nearby active volcano. It is not far from the African Safari. The hotel breakfast is also very good. It is cost-effective and can meet all kinds of needs."