Holiday Suites Business District (Empire Suites Hotel)

Holiday Suites Business District (Empire Suites Hotel) Reviews

Holiday Suites Business District (Empire Suites Hotel)

Rizal Avenue, Puerto Princesa, PhilippinesView Hotel Details
Holiday Suites Business District (Empire Suites Hotel)
Holiday Suites Business District (Empire Suites Hotel)Holiday Suites Business District (Empire Suites Hotel)Holiday Suites Business District (Empire Suites Hotel)
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Holiday Suites Business District (Empire Suites Hotel) Guest Reviews

4/5
18 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness3.9
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All Reviews(18)
Positive reviews(17)
Reviews with photos/video(2)
Negative reviews(1)
Anonymous User
Superior Single Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Very good service and all staff is kind and obedient. Nice ambiance with free ride to airport❤️
Guest User
Superior Single Room
Stayed in Nov 2023
Solo travelers
7 review
4.5/5
Great
Posted on Dec 28, 2023
Nice clean place. Centrally located and an easy walk to most everything around. Would stay here again if I was in Puerto Princessa.
ElenaE
Superior Single Room
Stayed in Oct 2023
Friends
14 review
4.2/5
Very Good
Posted on Nov 4, 2023
The elevator was out of service and the hotel is located on the 3d floor. Staff is polite. Upon our request we were provided with the kettle. The towels were with dirty spots.
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 21, 2024
Late reviews: Holiday Suites Business District is centrally located on the main ***** between the airport and town center. Easy walk to restaurants, banks, pharmacies, and convenience stores. The rooms are clean and fresh and the bed is super comfortable. Good Wi-Fi and breakfasts. offer free airport roundtrip transfer, and good service with the staff.
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 15, 2024
The location is just near to the hotel and there are many restaurants, banks, and other shops outside. So very convenient. I also like that they have free van transfers to and from. The room is good and big and has a beautiful view facing the roadside, the aircon works well, the bed sheets and pillows are clean and comfy, they have a hot and cold shower and a bidet and they have also a vault just in case you have huge cash or any valuable things with you. They also follow my request and the wifi inside the room is pretty decent. Overall, it was a great experience and I am very satisfied. Recommendable!
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 14, 2024
• The hotel is centrally located at the heart of Puerto Princesa, accessible to the famous restaurants. • The ambiance of the hotel is tropical vibes, the lobby, and the front desk create a good vibe • Staff are friendly, approachable, and polite, and the big plus is the staff is well trained and professional they know their functions and duties. • Super B service, the hotel is clean, especially the rooms, the bed is comfy and fluffy, the AC is working well, and comfortable rooms have a Hot and Cold shower. • They also provide free shuttle service to the airport. • Overall, will stay here again and I recommend this hotel to my friends and colleagues.
David
Stayed in Jan 2024
Other
2.0/5
Posted on Jan 31, 2024
I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms don’t have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.
Alex
Stayed in Jan 2024
Couples
3.0/5
Posted on Jan 24, 2024
Pros - • very affordable • friendly and helpful staff • easy to get tuktuk (local taxi/bikes) from outside the entrance Cons - • aircon doesn’t work very well • Walls are paper thin • There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone else’s room… very strange. Overall, for the price, I’d say that it was pretty good, and was fine for the 1 night we booked, but i wouldn’t want to stay here for too many nights.
Guest User
Stayed in Mar 2023
Solo travelers
0 review
4.0/5
Very Good
Posted on Mar 14, 2023
The place is clean, the workers are actually friendly. Bedroom was comfortable. A/c was cold. My stay was very comfortable. I would come back again. I had to change to a 4 star d/t my ride to the airport is late. Hopefully, not too late that I missed my flight.
Response from Property: Dear Baschisty, Greetings from Empire Suites Hotel! We highly appreciated the four stars rating! Thank you for staying with us and for taking the time to post your reviews online. We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We look forward to welcoming you back soon! Teody S. Germanis Reservation Officer
Guest User
Stayed in Jul 2023
Other
0 review
5.0/5
Outstanding
Posted on Jul 13, 2023
The place is nice and the front desk officer Ms.Joy is very helpfull and polite.Highy recommended to all who will visit Puerto Princesa Palawan! The Breakfast Food is well served! Room Aircontioning is Good Sheets are Clean
Response from Property: Dear thirdysean, Greetings from Empire Suites Hotel! We highly appreciated the five stars rating! Thank you for staying with us and for taking the time to post your reviews online. We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. We look forward to welcoming you back soon! Teody S. Germanis Reservation Officer
Guest User
Stayed in Jun 2023
Other
0 review
5.0/5
Outstanding
Posted on Jun 4, 2023
SOBRNG GANDA NG SERVICE SA HOTEL NA TO LAHAT NG GUSTO MO IBIBI*** SAYO NAPAKA BAIT LALO NI MAM DEVORAH SANA LAHAT MG HOTEL GANYAN.SA LINIA SOBRANG LINIS PATI BREAKFAST MASARAP SULIT SALAMAT EMPIRE SUITE SALAMAT MAM DEVORAH
Response from Property: Dear mikod577, Greetings from Empire Suites Hotel! We highly appreciated the five stars rating! Thank you for staying with us and for taking the time to post your reviews online. We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We look forward to welcoming you back soon! Teody S. Germanis Reservation Officer
Christylynn
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Mar 19, 2023
I am very satisfied with the place, wi-fi is a plus, dining area around and also burger place open 24 hrs. Overly satisfied with the place.
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
The first thing I really love when we stay here in Empire Suites is the smile and very welcoming front office duty his name is Teody, he is a very attentive and accommodating person he assisted us very well in our request and also, they showed us the all rooms type so we are able to choose what best for my family and the hotel is clean and neat and very refreshing since we are tired from our travel. Thank you…
Response from Property: Dear yohannairai77, Greetings from Empire Suites Hotel! Thank you for staying with us and for taking the time to post your reviews online. I am glad to hear that you had a pleasant stay. We appreciate that you highlighted how clean the hotel is and how the staff friendly is. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. We look forward to welcoming you back soon. Teody S. Germanis Guest Services Agent Front Office Department
Guest User
Stayed in Jan 2023
Friends
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
Micah and Teody Very good and loving people. They make you feel that you are at home and not a stranger, and I was sick for four days, and they took care of me in everything, even breakfast. They called me and asked me if I wanted breakfast or not, and the room was always clean and the cleaning staff were all lovely people They are good and work seriously. The place is very special. I advise anyone looking for comfort, cleanliness and good people to go to this place.
Response from Property: Dear Mr. Abdollah, Greetings from Empire Suites Hotel Palawan! We highly appreciated the five stars rating! Thank you for staying with us and for taking the time to post your reviews online. We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We look forward to welcoming you back soon! Teody S. Germanis Guest Services Agent Front Office Department
Guest User
Stayed in Sep 2021
Family
0 review
5.0/5
Outstanding
Posted on Sep 6, 2021
This hotel was awesome .. i love this hotel It was so nice, clean, fresh, cozy beds .. if i have a chance to visit again on palawan i will choose this hotel again .. i like the spot too its near from a park where we can rent a bike and enjoy the day
Response from Property: Dear Edriankyled, Greetings from Empire Suites Hotel! We highly appreciated the five stars rating! Thank you for taking the time to write us a wonderful review. We appreciate that you highlighted how clean and neat the hotel is. We look forward to welcoming you back soon! Teody S. Germanis Guest Services Agent Front Office Department