Novotel Lombok Resort & Villas Reviews

Great place. Great service and location. The beach is fantastic in the morning for swimming and in the afternoon for tranquility. The villas are totally worth it, specially the ones with pool. The food at the restaurant needs to improve for a premium experience though, but overall it’s okay, the breakfast is delicious and has plentiful of options.

Very nice, was sad we only stayed one night. Had booked the wrong date and they changed it without a problem.

Nice hotel, with good facilities, private beach and friendly staff. Highly recommended!

20min from airport ,took grab taxi (200k rp) We simply stayed in resort - eat, beach, stroll, simple hike up neighboring hill. Sea is full of seagrass ,not ideal to swim. Not advisable to eat outside warungs,many flies around and on good.

My experiences with family here are great overall! They offer airport transfers with reasonable prices and less hassle of finding a driver. However U have to book prior via email and to confirm again upon arrival as they might have missed out like they did with mine. They have big room spaces and my kids love the swimming pool so much! Not to mention they have a private beach as well where children can swim or even play sandcastles. Another plus point is that there is a small hill nearby where U can go for a walk with a small fee at the entrance to see the sunset or sunrise. Lastly, they have babysitting services 🫰Here is a picture of their private beach.

Pros: friendly staff, quiet resort. Cons: old and run down. Kids club was a joke. Duplo pieces were dirty and dusty. Basically it was set up by the pool as they are redoing their old space so the only toys they had were dirty and broken. Nothing was really organized. Son was excited for water gun games and the water guns were all broken. Scavenger hunt entailed handing beige Easter eggs within the small surrounding by the pool. Very disappointed. Food was overpriced and bad. Drinks also overpriced. We learned this when we hired a car to a nice resort and beach 20 minutes away and discovered the food was delicious, price was 1/3 of this one and the sand and beach there was much better. It’s an old run down hotel. We say it’s quiet but really there wasn’t many people there. The staff were friendly and helpful.

Wonderful place to stay with children. Private beach, free breakfast for kids (＜9th), nice pool, big room & good services from staffs. Really recommended!

Nice hotel

Love it’s bar facing the beach in the evening

The location is quite strategic near the Mandalika circuit (less than 1 km), directly connecting the beach right behind the resort, the building concept is unique, similar to traditional Sasak buildings, the rooms are quite spacious & comfortable, the food/breakfast is not very varied... but it's enough for me ...what's special about the omelette is that it's really delicious, one drawback is that even though the location is near the beach it's very far from the busy center...transportation is difficult...grab/motorcycle taxis are relatively not available...so you don't feel like going anywhere...hehee, it's suitable for a staycation (honeymoon) & just be lazy...

Let's talk about the advantages first: 1. The design and internal planning of the hotel are very unique. It has its own private beach, which is relatively quiet. You can also go hiking on the hill not far away. 2. The service is generally good, although the waiters sometimes don't quite understand the needs of the guests. Let's look at the disadvantages: 1. It is far from the main street of Kuta, and it takes about 5 minutes to take the hotel car. 2. The food in the restaurant is not very delicious, especially the coffee is very bad. 3. The price of renting bicycles or ebikes provided by the hotel is very outrageous. It cost 150 yuan to rent two bicycles for 3 hours.

The room is large and the floor-to-ceiling windows allow you to leave the room directly, which is very convenient. What I am particularly satisfied with is that the hot water is very good and the water flow is very strong. The resort is very beautiful, with a Mayan civilization style, and the hotel's own beach is very clean. Our flight was delayed and we arrived at the hotel very late. The staff was very welcoming. The breakfast is rich in variety. The restaurant is right next to the beach and the scenery is very good.

This is an older high-end hotel with outdated facilities and a nice environment. However, the location and surrounding environment are not ideal, there are no commercial facilities, and it is far from the main urban area, so it can only be used in leisure and vacation mode.

The scenery is beautiful and the beach is very deep. It is not recommended to go into the water. You can swim in the hotel swimming pool. It is an environmentally friendly hotel. If you need toiletries, please inform the front desk. There are relatively few people staying, so it is suitable for people who like cleanliness.