Occidental Menorca

Very enjoyable week comfortable rooms , excellent food with great service from all the staff ,fun and friendly entertainment staff, very clean, very near to a lovely beach and small shops small hill to walk down and up so it would depend on your mobility,bus stop nearby which was only 1 euro 80 to see the mao town ,

Whilst this Hotel does some things well, it fails in too many ways. My first issue is the size of the rooms. We had a twin, and it was bijou to say the least. Ok, you only sleep in it if you're lucky but we had two rooms in our party and both had electrical appliances that didn't work. I even heard a German couple complaining at check in that their toilet wasn't flushing. Surely something housekeeping should have spotted. It also became apparent that unless.you were French, most of younger bar staff would treat you like a second class citizen. It wasn't all bad though. All public areas were kept very clean and the entertainment crew were exceptional.

Fantastic all inclusive hotel,we recently stayed here recently with two young children 8&6 and also some older family members. The food was very good with plenty of variety (we loved eating at the pool bar at lunchtime) The swimming pools are a comfortable temperature once in and nicely designed. There’s approx 5 local restaurants and 3 supermarkets locally which is a nice 2 minute walk and located on the glorious sea front,but not a great deal else,so if you like a lively night life it’s not for you. All in all a fantastic holiday and highly recommended

We found the staff were very friendly and helpful especially Javi in reception. The animation team also deserve a mention as they helped to make our stay very enjoyable with the daily activities and a special mention for the 'Dance Revolution' night, this show was awesome and i think the dj was really good with the lights and video. The staff in the restaurant was ķvery efficient, the waiting staff were very quick bringing water to my table and clearing the plates away. The food was quickly replenished.

From all five of us, we’d like to thank Vanessa for the great welcome and taking her time to ensure we have great rooms and thank you to the bar staff you made us enjoy that much more

We overall had a lovely family stay at this hotel which is in a nice low key area of the island but still with plenty of shops and restaurants and things to do. Negatives: Children's playground currently out of use (unsure why they didn't replace this over winter). Not good when advertised as family hotel. Housekeeping lacked the finer detail. On arrival only 3 beds made up for family/booking of 4, half of the beds had duvets half had thin sheets rather than all the same. After getting duvets for all, on linen change day they swapped back to 2 duvets and 2 sheets! Often left only 3 sets of towels instead of 4. Didn't check to replace toilet paper, leaving us short one day. Complimentary shampoo etc either not refilled or pumps didn't work. Reception did attentively correct everything when requested, but I felt there were a few too many things to report. Show cooking area couldn't keep up with demand often leaving a wait for food or a need to choose alternative option. Very small area for size of hotel. A couple bits of meat we had were not fully cooked, I believe this was down to the chefs trying to keep up with demand, rather than having enough time to cook the food. Deserts were very tasty but lacked variety and quantity. Positives: High quality tasty food. Nice cuts of meat and good selection of fish. Half board included evening drinks even though not stated so when booking with TUI, the beer was nice. Alfresco dining available. Family friendly hotel. Attentive staff when issues arise. Great location. Lots of older French guests, meaning that during English school holidays the place wasn't completely over run with kids. Nice separate pool for little kids with slides. Pools nice temperature. Plenty of sunbeds at any time of day. Clean hotel. Useful points to note. Breakfast currently starts at 8am, dinner at 7pm. Some say this is late, but we kept our little kids routines on English time (one hour behind) so it worked well for us only having to stretch them a little for dinner, which an afternoon ice-cream took care of. Our return transfer left before breakfast time, but on request the hotel either provide pre plated food or a cold continental style buffet depending on numbers leaving. We were lucky enough to have the cold buffet which set us up nicely for our journey home. Tourist tax is about 45 euros for 2 adults for a week. Our little kids were free (not sure on age limit for kids). Safety deposit box is free but needs 20 euro deposit. Pool/beach towels free, but need 10 euro deposit. Overall nice stay and have no worries if you have booked here, but I have had more pleasant stays at other barcelo properties.

The best place! This is a great place for families. The food, kids club staff, the facilities, entertainment, cleanliness… everything. Just come back from a week there and can not fault it. We don’t normally go back to resorts as we like to try new ones.. but will definitely be back to this one! Thank you to all staff specially to Joana , Giada , Sandra , Lily, Romain and kike best animation ever!!!

Had a very good time staying here. Friendly staff very clean. Food was good. Entertainment was also good with good animation team. Location is quite and relaxed with some local shops and restaurants. Bus Location and landtrain outside hotel. Easy to get around. Also spa facilities very good. Good sized pools.

Just back from a weeks stay at the Occidental. I was given a room close to all the facilities due to me having mobility issues , which was very much appreciated. The staff are lovely and are more than helpful. The food was amazing , something different every day, I especially liked having the blue cheese on the breakfast buffet! Only a slight criticism was the deserts could have been a little better and more choice, however I always managed to find something. I ate at the pool bar a couple of times as I was HB. The food was ok. Wasn't keen on the cocktails though. The only other negative I had was that I found the hotel quite noisy. This could be because I was in a room right near the bar/pool area, but given the room that I had , it was a small price to pay. There were a lot of French guests , who were somewhat raucas at times. I didn't go in the pool , but I did use the indoor pool spa circuit which for 20e for 90mins was good value for money. I did venture out of the hotel down to the beachfront, which has a few restaurants and shops. I also took the landtrain to Binibeca, which broke down! Needless to say I got a taxi back !. On the whole a pleasant stay. Would I return ? Possibly.