As I stated in my review on the check in, this is the best all around hotel in which we have stayed on any continent! The staff could actually do nothing to improve because they are the best. Friendly, welcoming helpful,and happy My sister and my niece had stayed at the hotel in different years. Their high praise was my reason for choosing Hotel du Vieux-Quebec. The rooms are wonderful , The lounge nicely appointed and spacious. The attached restaurant convenient. Not enough stars for Hotel du Vieux-Quebec!