I arrived late at the hotel for check in, I made the procedure and I went up completely exhausted of the trip, I went to bath and had no towels available in the room, I called at the reception and told me I had to go withdraw (??) OK. I went down, picked up the towels I asked a coat gave me a bed copper that wasn't heating anything and had no other kind of cover. The room is large but with a screaming smell and no view to any place, since my window was in front of a residential, the bathroom was vacuum water from the box and the discharge was not working, when cleaning the room sometimes did not repair the room Face or floor towel, pq NOT HAVE been available, next to the hotel has a hamburger that leaves the place impregnated with fat smell all the time, coffee is well basic and repeated and to close with gold key missed energy for two days at the hotel with no return forecast, I was in the city at work I had to move to my base in the middle of the pq rain I could not advance my things from the hotel, I informed that I needed support because of the work to deliver and simply not to They exchanged me from hotel, arguing that they had no vacancies, the pool was in maintenance throughout the period I was there and there was only one lift working that at the coffee time I often went down from PQ stairs beyond the delay, was getting stuck. The chaos people dropped down with huge bags on the emergency staircase to get out of that place.As my own was already paid by the company, I had no choice and I had to stay 14 days in that mouse they call the hotel. My stay extended for 44 days but I went to another hotel that gave me the minimum comfort. The only thing that ”saves” is the service of the staff, all have always been very educated, at the reception, at the coffee and during cleaning, but it's all sad.
Excellent
114 Reviews