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5 star

Grand Poet Hotel and Spa by Semarah
4.8/5116 Reviews

Grand Poet Hotel and Spa by Semarah

Riga City Center Riga|1.49km from RIGA-Jurmala
We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

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Explore Guest Reviews of Hotels in Riga

Searching for hotels near RIGA-Jurmala? Compare room rates and reviews to find your ideal stay.
Grand Hotel Kempinski Riga
4.7/542 Reviews
Riga City Center
Although the service staff is really lacking in education and lack of training, the location is definitely not to be said, and the overall facilities are still very good and worth having.
Wellton Centrum Hotel & Spa
4.1/5108 Reviews
Riga City Center
The location is accessible to everything. Walking distance to all the tourist spots in Riga. The service and staff were all amazing! Breakfast was also good tho i would have preferred to have different choices every day. Room was also really nice and super clean! Would love to stay there again. Would also be nice for one staff to check the room before the guest officially checks out. So you can check if there are some things left behind. Apparently, i left my charger in the room and there was no more way to get it back. Good thing it’s not that important. Other than that, everything was superb!
Wellton Riga Hotel & Spa
4.2/5112 Reviews
Riga City Center
Hotel was perfectly located, right next to the old town city and across the street from market and train station. Room was cleaned and spacious. Room 425 was right next to staff room and staff kept smasching the door from ealrly morning till lunch and it was bothering us during stay. We notified about this receptionist and she said she will discuss it. Best thing about this hotel was definitely breakfast, you could choose from wide range - sweet pancakes or salty hashbrowns. I would recommend to go to breakfast either very early or after 9:30 because it was crowded around 9:00 am, but this is not fault of hotel. SPA was good as well. 15 euro for 1,5 hours - sauna, jacuzzi and small pool. If you book it online via concierge it was 10 euro. Overall, we were satisfied with this hotel and would pick it again for stay in Riga.
Revelton Suites Riga
4.8/556 Reviews
Riga City Center
The reason for the 2 star review is because they only have an online reception - which means they do not have any physical presence and therefore when issues arise, they are not really resolved. This includes security concerns. During our stay, there were 4 kids under 18 that were staying in the apartment above us. They were blasting music, yelling and stomping around between 4pm to 4.45am (with the worst between 4pm - 10pm). We also had an instance of someone who were clearly not staying in the Revelton apartments because they had tried to get into our and our neighbours apartments (you can hear them punch in a code and fail). They then knocked on our door - when I opened the person quickly said sorry “wrong place” and ran off. I am not sure how someone random could get into the apartment building at all if they were not staying there given there are coded locks…. This was concerning. We had messaged reception about both the noise and the random person; but their response was a shocked emoji, and that they had resolved the issue by contacting the guests who were apparently very sorry for their behaviour, and that we should be patient. It was clear the other guests were not sorry as they continued their unruly behaviour; and I do not consider the online receptions actions were in any way sufficient in dealing with the issues raised. I also think the lack of security measures- vetting/verification of people who are staying etc is a little concerning. Whilst the place itself is great in many aspects (good finishing, clear instructions, good location) - if you want peace and quiet - I do not recommend you stay here, particularly over the weekend. If you are not so concerned with noise and security, then I think it could be a lovely stay for you.
Rixwell Hotel Konventa Seta
4.3/543 Reviews
Riga City Center
Nice modern rooms in a fantastic location! Hotel spread across 3 buildings, but not an inconvenience. Breakfast was excellent offering hot, cold and local food; it was late to open on the one day when we needed it most though, as we were going out very early. Staff generally very helpful and friendly. Bed very comfy. Good radiators for drying soggy coats. Would stay again (and are planning to as well!).
Ibis Riga Centre
3.9/563 Reviews
Riga City Center
I am in Riga by bus. The hotel is very close to the Riga bus station and the train station. It is a ten minute walk. Convenient location, Riga Old Town is not big, walking to the sights can be, but unfortunately I have two days of rain, did not turn. The breakfast is very average and it is repeated every day. If you do not have a meal, don't eat it at the hotel. In addition, the room card gives me two to give praise, the socket in the room is also good, you can directly charge with the data cable, the conversion connector is left to the notebook.

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Riga Travel Guide

Book hotels in Riga via the Trip.com website or app, it's easy and hassle-free. If you want to stay at the best hotel in Riga, Trip.com is here to help! While traveling to Latvia, Riga is one of the most popular destinations. You can stay 3-5 days at hotels in Riga without running out of things to do.

Riga International Airport is the primary airport in Riga. If you don't want to take a flight, coming to Riga by train is a good choice as well.

You don't have to worry about accommodations when traveling to Riga. Here, there are more than 249 hotels for you to choose from. Riga has high quality and low-priced hotels. You can spend one night at a nice hotel for only 64 USD. There are 10 five-star hotels in Riga at an average price of 177 USD per night. There are 40 four-star hotels in Riga at an average price of 71 USD per night. There are 48 three-star hotels in Riga at an average price of 35 USD per night. There are 3 two-star hotels in Riga at an average price of 61 USD per night. As a popular tourist city, Riga has many renowned chain hotels. If the comfort level of your trip is important, there are many choices in Riga, such as hotels under the Days Inn brand. Days Inn is the top choice of many travelers in Riga. A popular hotel in Riga, Hotel Forums is also one of the highest rated. If you're still unsure, Trip.com recommends Rixwell Gertrude Hotel.

If you stay at a hotel in downtown Riga, nearby attractions like Rigas Doms, Doma Laukums can be your first stop. You can choose attractions in Riga that are perfect for a weekend getaway, such as Culture Palace ZIEMELBLAZMA, Jūrmala Seaside Resort. You can also visit top-rated attractions like Albert Street, Brīvības Piemineklis, Svētā Pētera baznīca. Upon departure, you can head to popular commercial areas like Medus Istaba, Hobbywool to buy souvenirs or travel accessories.

Average Temperature

• January to March: -2.0°C during the day, -5.13°C at night

• April to June: 12.94°C during the day, 8.07°C at night

• July to September: 17.43°C during the day, 12.94°C at night

• October to December: 3.57°C during the day, 0.99°C at night

Average seasonal Rainfall

• Spring: 29.53 cm

• Summer: 47.83 cm

• Autumn: 75.43 cm

• Winter: 54.5 cm

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