Hotels near St. Gertrude＇s Old Church ., Riga

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

Excellent hotel, very recommend. Pleased responsive staff. Special praise deserves breakfast! You can only go from breakfast 😀 Location on a very convenient street of Gertrude. Price / quality ratio is optimal. Thank you !

We needed accommodation for one night, close enough to bus station and this hotel looked nice. We arrived from airport by buss No 22, bus stop is not too far from hotel. Building looks ugly from outside, but nice and cozy inside. There was everything in room what you need for 1 night: comfortable double bed, large flat TV, water kettle with coffee and minibar. Our room had very small window. We missed more hangers, there was only 2 pieces. Unfortunately floor heating was not in order in bathroom. Breakfast was like in typical 3* hotel, but this hotel has 4*.

We had great time at the hotel, while celebrating my husband's birthday betwen two of us. The staff is professional and friendly. The room had a great view, it was warm and smelled good. The only thing that was not exactly to our taste, was the softness of the bed, while we of course understand it is a matter of subjective taste. Was also great to have a small water boiler in the room for making morning coffee. The dinner was excellent and the breakfast lavish. Thank you!

Terrific overall experience at the Riga Metropole Hotel. My brother and I stayed 6 nights-- we enjoyed the visit, especially the Hotel. Physical facility was smart, well appointed and very clean! Staff was friendly, efficient and most hospitable. Location is convenient to all of Old Town. Breakfast was outstanding...over the top...so plentiful, almost no need for lunch. Room rate was very fair for overall value received. GM was engaged and seemed to be every-where.... Definitely would stay at the Metropole again and again.

Nice budget Hostel in an excellent position to visit the city. Everything is walking distance and there is a bus stop just near the hotel. Easy to reach from the airport and from the bus station. Bathrooms and shower are clean and there is a microwave on each floor. There is a sink in each room and they will give you towels. There is also a caffetteria in the lobby. Receptions runs 24/7. Many restaurants nearby. I suggest staying here for price and distance from the city center.

The location is very good, the old city new town one after the other, across the road is a small park, walking to the old town all the attractions, health is not bad, the room is not small, parking 24 hours 15 euros, if you go to the store late If you can, park your car on the street, 2.6 Euro for the first hour, second hour for 3 Euro, 8pm to 8:00 the next morning.

The hotel is conveniently located 20 min walk from the old city, just in the center of Riga with a lot of restaurants and cafes nearby. The gym in the hotel has stunning view to the city , well equipped and you can access it with your room card at your convenience. Nice European breakfast. The stuff is very well trained, attentive and accomodating,

Accor management has certain qualities The handsome guy at the counter saw that we were carrying a large suitcase and changed the room that originally required climbing a few stairs to a room with an elevator upstairs. thank you very much! The breakfast was of good quality and we were very satisfied. The hotel has a great a**osphere, a bit like living in a castle, we like this feeling The location is also very good. It is within walking distance from the city center attractions. Just take a slow walk.

We have stayed 2 nights in a superior double room. What I really liked about the room: very spacious, water kettle, capsule coffee maker, very decent bathroom. We were surprised to get our room cleaned every day - this is not common anymore. What I didn't like about the room: windows are from ceiling to floor but when they are open, you can exit to the street - also from the 4th floor (there are no safety railings or similar safety features). The bathroom cosmetics is as cheap as it gets; for this room category I would expect something a bit better. At least now I know what a shampoo made in PRC feels like. Don't try it! Breakfast was very diverse and super delicious. The thing that bothered me that the breakfast room is on level -1, or in cellar. No natural lighting. Hotel reception: check-in was super smooth and fast. Maximum 2 minutes, probably less. During the 3-day stay in the hotel none of the receptionists was able to produce a smile or any welcoming gesture. It felt we were not so welcome. Oh and one more thing. Upon reservation the hotel will inform you to confirm your stay via email 2 days prior to arrival. They want to collect all kind of personal data with very vague privacy policy that tells you (if you can understand the legal lingo) that all your data will be used for advertising by 3rd parties (franchises). If you, on the other hand, decide not to provide this personal data you might be denied the stay while the first night will be taken from your credit card. What a bunch of crap! And one thing that bothered us a lot. The spa. One would expect that you can visit the spa when you feel like it, but not. You have to carefully plan your visit in advance. There were so many limitations that we decided to just skip it.