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Rio de Janeiro Hotels Recommended for You

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5 star

Sheraton Grand Rio Hotel & Resort
4.3/5122 Reviews

Sheraton Grand Rio Hotel & Resort

Vidigal Rio de Janeiro|1.35km from Praia do Leblon
My wife and I stayed in the hotel for 10 days for our honeymoon after receiving a recommendation from a friend. When we first arrived we were disappointed because the room had not been cleaned adequately (dirty carpet, stains and dead bugs in the bathroom) and despite informing the hotel we were coming for our honeymoon we didn’t receive any special welcome, for example a note or message from the hotel or chocolate gift as we saw others receive on Instagram. We complained to the reception about the cleanliness and the next morning the room was cleaned to our expectations, we were happy with how the complaint was handled. The hotel room we were given was an ocean view on the 10th floor. The view was amazing and we loved falling asleep and waking up to the sound of the ocean. However we feel that for the price and star rating of the hotel, the rooms need to be refurbished, the room feels dated and the bathroom finishings are not befitting of the hotel we expected from the pictures; messy paintwork and grouting, broken wooden furniture, poor quality shower and at one point there was no hot water so our first night was cold showers. We have stayed in lower and similarly priced and rated hotels and the quality of the room and bathrooms were better than this hotel. We used the tennis courts and gym during our stay which was a nice option. We both had the tropical Spa experience which was a wonderful and relaxing experience and the Spa staff were great. We chose the all inclusive option at the hotel and we were not disappointed with the selections available and the high quality of food on offer from the restaurants. The service from the staff at the restaurants was wonderful. The location of the hotel is excellent, after exploring the area we determined it has the best location of all the hotels in Ipanema / Leblon / Copacabana, because of the direct beach access to a “private” beach. Halfway through the stay we received a note in our room to say there was a problem with the pre payment and amount of consumption. We were very surprised because we had the all inclusive option and had not taken anything not included. We called the reception to inquire about the problem and the person was not able to explain what was the problem. (My wife is Brazilian so language was not the problem). We had to go down to the reception to speak with someone else, where we were told that the pre payment taken by the hotel was not enough to cover the cost of our stay (10 days) and so an additional payment was needed. The hotel knew we were staying for 10 days and should have known the total cost of our stay (excluding extras not included Ina lol inclusive), and taken the payment up front, rather than send us an ambiguously and informally written letter, halfway through the stay which the staff could not explain on the Phone. This was an annoying inconvenience and not a nice experience which the hotel could have very easily avoided. To be 5 stars and for us to consi

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Business travel

Sheraton Grand Rio Hotel & Resort
4.3/5122 Reviews

Sheraton Grand Rio Hotel & Resort

Vidigal Rio de Janeiro|1.35km from Praia do Leblon
My wife and I stayed in the hotel for 10 days for our honeymoon after receiving a recommendation from a friend. When we first arrived we were disappointed because the room had not been cleaned adequately (dirty carpet, stains and dead bugs in the bathroom) and despite informing the hotel we were coming for our honeymoon we didn’t receive any special welcome, for example a note or message from the hotel or chocolate gift as we saw others receive on Instagram. We complained to the reception about the cleanliness and the next morning the room was cleaned to our expectations, we were happy with how the complaint was handled. The hotel room we were given was an ocean view on the 10th floor. The view was amazing and we loved falling asleep and waking up to the sound of the ocean. However we feel that for the price and star rating of the hotel, the rooms need to be refurbished, the room feels dated and the bathroom finishings are not befitting of the hotel we expected from the pictures; messy paintwork and grouting, broken wooden furniture, poor quality shower and at one point there was no hot water so our first night was cold showers. We have stayed in lower and similarly priced and rated hotels and the quality of the room and bathrooms were better than this hotel. We used the tennis courts and gym during our stay which was a nice option. We both had the tropical Spa experience which was a wonderful and relaxing experience and the Spa staff were great. We chose the all inclusive option at the hotel and we were not disappointed with the selections available and the high quality of food on offer from the restaurants. The service from the staff at the restaurants was wonderful. The location of the hotel is excellent, after exploring the area we determined it has the best location of all the hotels in Ipanema / Leblon / Copacabana, because of the direct beach access to a “private” beach. Halfway through the stay we received a note in our room to say there was a problem with the pre payment and amount of consumption. We were very surprised because we had the all inclusive option and had not taken anything not included. We called the reception to inquire about the problem and the person was not able to explain what was the problem. (My wife is Brazilian so language was not the problem). We had to go down to the reception to speak with someone else, where we were told that the pre payment taken by the hotel was not enough to cover the cost of our stay (10 days) and so an additional payment was needed. The hotel knew we were staying for 10 days and should have known the total cost of our stay (excluding extras not included Ina lol inclusive), and taken the payment up front, rather than send us an ambiguously and informally written letter, halfway through the stay which the staff could not explain on the Phone. This was an annoying inconvenience and not a nice experience which the hotel could have very easily avoided. To be 5 stars and for us to consi

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Breakfast

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Explore Guest Reviews of Hotels in Rio de Janeiro

Searching for hotels near Praia do Leblon? Compare room rates and reviews to find your ideal stay.
Che Lagarto Hostel Ipanema
4/520 Reviews
Ipanema
I opted for a bed in the 10-bed female dorm at Carneval. Cost me $90 with an official airport taxi but for this uninitiated female solo traveller I just wanted to take the easiest route for arriving late on a Saturday night. Very much a young backpackers place, you will party and you will drink here if you don't go to the 'English' bar across the road which is where I did go and had a grand time chatting to the bar staff who were a bit older than my fellow bedmates (who were all lovely, by the way). It's as clean as it can be for a quick turnaround place, free drinks between 7-8pm and the staff were just lovely. Helpful and friendly. Short walk from the beach. I felt safe wandering at night here and the Metro is a block or so away. Only tiny grumble is that the photos on tripadvisor are not of the Ipanema site; it's a lot, lot smaller!
Promenade Palladium Leblon
4.3/579 Reviews
Leblon
I had the amazing opportunity to meet the restaurant of the Promenade Palladium, it was a quick past, but a very bad experience! The very tasty and well served food( congratulations to the chef!) With the enjoyment, we know the rooms, too, for future accommodation , everything very imperfect, and you realize care in offering a unique hosting experience in details. I would like to thank Larissa, the manager for the welcome reception, the girls of the restaurant, Joice and Ingrid, who were super educated, careful and professional!
Leblon Design Hotel
4.1/519 Reviews
Leblon
The best location! Situated close to bars/restaurants/ beaches. Victor was super nice and accommodating. The suit on the group floor was comfortable but a bit noisy as it is behind reception; aside from that the breakfast was lovely and again location was everything.
Ritz Leblon
4.2/579 Reviews
Leblon
For me is the best place on the city , so far is a hotel to enjoy , I love to go there with more time to be pampered.
More Ipanema Hostel
4.5/564 Reviews
Ipanema
I love the place, was very nice the stay . …………………..:::::……………………………………………………………………………………………………………………….Meli is the best staff, they do free caipirinhas all the nights and do hikings all the week …………………………………………………………………………………….
Mar Ipanema Hotel
4/565 Reviews
Ipanema
While the front desk staff was overall friendly and the rooftop terrace cute, the wifi in the room (9th floor) and the lobby was terrible. It would come on then disappear constantly. The speed was worse than a snail crawling. The restaurant and bar next to the lobby features a live DJ every night who blasts loudly into 1 or 2am. The sound could be heard from the rooftop. Also, there are two small elevators and one was broken during the last two days of my three-day stay. Lastly, upon checking out in the early morning, one front desk agent told me to get free breakfast in the restaurant. But I was sure that my booking didn't include breakfast. If it did, then the agent checking me in did not inform me. One upside about this hotel is the room size as well as the location. But I'd not stay here again due to the slow wifi and loud music from the restaurant that they own.

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