Hotels near La Sierra Park, Riverside

The staff was friendly and helpful. The only downside to our trip were the strong sewage smell outside of the hotel, at the entrance. It was persistently present each time we accessed the building. Another smell on the second floor was as string but not offensive, like vinegar near rooms # 210-220. My daughter thought it smelled like a dentist’s office. Smells aside, the halls are brightly lighted and clean with inspirational quotes on each door. Continental breakfast was served daily and the pool was open, though we were too busy to enjoy it. He fitness room remained closed due to the pandemic. We would stay here again fir the convenience on/off the 91 freeway. The beds were not luxury but not terrible. They could be improved with a memory foam topper.

This is a great hotel. Super clean, spacious and outstanding customer service. From the moment we arrived to the moment we left, it was just one great experience. And not only that, they are even going above and beyond any service I have experienced so far. We were there for the soccer tournament and by mistake the cleaning ladies took my sons jersey. But great service shows when somebody tries everything to help. Not only did they look for the jersey but they even mailed it to my home address. My son was so happy. Great job

Breakfast standard American third-class sample, the hotel is clean, the disadvantage is no place to wash clothes, breakfast standard American third-class, the hotel is clean, the disadvantage is that there is no place to wash clothes

Motel parking is very convenient, no breakfast, basically the preferred hotel for self-driving tour, the room is a bit old, the TV is still the style of the old convex screen, the health can generally live, there are many things to eat around, about three kilometers from UCR.

The location is very good, and the breakfast is good. It is the most cost-effective hotel in the city. It is close to several universities. If you go to several universities to attend the graduation ceremony or watch the children, it is very convenient to live here! Stayed for two nights and found it to be good. After traveling, I came back and stayed at this hotel for another four nights.

I booked this hotel months in advance for new year's eve (and paid for in advance through Chase portal) for 2 double beds. When I arrived, I'm given one king bed to fit FOUR ADULTS. According to the property manager, their system claims I booked a king sized bed when my email reservation AND Chase's system clearly states 2 double beds. I tried to rectify the situation with the property only to get deflected to talk to chase first before Marriott can do anything. They deflect further and said we're not the only ones who had this ”system bug” where they were given a king bed instead of 2 doubles, as if that's an acceptable excuse. Property manager proposed I could try to stay elsewhere...on new year's eve where the surrounding 20 miles are all completely booked. I asked for a full refund for this egregious mistake and all they could offer me was $50 + free parking (total value $20). They had no roll out beds available or couch in the room either so imagine my dismay when we're trying to fit 4 people comfortably. They offered us blankets and pillows to sleep on the ground. I normally would not go so far as to write a complaint such as this but when I contacted Chase Travel, I spoke to their supervisor. She tried to contact this property with me on the phone and repeatedly got hung up on. This is completely unacceptable customer service, and I am severely disappointed in Marriott. To anyone reading this, please be aware that if you book anything through a portal, call to double check with the hotel that it truly is what you reserved.

Nice clean hotel! Love that they gave us extra towels in advance. Breakfast was AMAZING! Good variety of food. Starbucks across the street was the deal breaker.

I spent two nights here while visiting my girlfriend in Grand Terrace. Room was just fine and nice friendly staff. Only thing I noticed was wrong is that it would be nice for a hook in the bathroom to hang your clothes on and no luggage fold out stand to put your luggage on.Otherwise a very nice room! Comfortable bed, nice floor and clean. I would stay again!!

Everything was great. Except the room wasn’t cleaned up very well which made me feel pretty uncomfortable. The customer service was nice but the following morning I kept getting harassed over check out even though I requested and was given permission for a late check out at 1pm instead of 11am but other than that it was OK.