Palm Beach Marriott Singer Island Beach Resort & Spa

The bar areas were very small. The bartender at the outdoor tiki bar was extremely loud and vulgar, possibly drunk himself. Talked to concierge twice, and the two men working there were so confused and unable to assist in a confident and knowledgeable manner to the very simple questions asked. Very little staff assisting in serving guests. The restaurant in the hotel was good but not great, but the prices were outrageous compared to the quality of the food. And the wait staff was very lacking and not enjoyable. And for the amount of money you pay for a room, not having breakfast included is absurd. Ordered room service dining and someone brought it up the two meals with their hands rather than on a dining cart and had to fish out utensils and condiments from their pockets. I find this to be unprofessional for this level of quality and service. While overall it was a nice resort, I’m not sure the price tag matches the quality this resort claims to advertise.

Staff were excellent! Accommodations excellent ! Property itself was beautiful. So much to do with your family on the property. Valet, the service was awesome and quick. Beach was gorgeous and beach staff were excellent! Room itself, overall the cleanliness could have been better. There was a roach on our counter. There are residents in the building. The cleaning staff were very nice and helpful. The rooms didn’t smell. It was luxurious accommodation. Safety is excellent. You can’t move around the hotel without your wristband. I would give this hotel an 8/10.

The front desk especially an gentlemen with dreads and dirty finger nails didn’t want to do his bare minimum of work. I wanted to extend my stay by a night and was told to go back online and use a third party to extend. This was because he didn’t want to do the work of extending it himself.

Phenomenal time at the hotel! Beach is amazing the pools and water slide were so much fun!!! Can’t wait to come back!

I only stayed here for one night but the hotel was absolutely beautiful and a great rate for the night! Can’t wait to return!

The staff was extremely rude as it took them over 40 minutes to figure out that my room keys could not work, because the battery needed to be replaced in the door lock. They kept sending me back upstairs to check again and again. Then, they gave me a number to call, if the key still didn't work, but the phone number just goes straight to voicemail. Finally, the repairman showed up to change the battery, but took three trips back downstairs to his toolbox to get a philipps head screwdriver. This ridiculous comedy of errors was exacerbated by a totally uncaring and rude front desk staff, who refused to make it right. Several other guests were making similar complaints about the disrepair of this hotel and the rudeness of the staff. This hotel does not deserve to be a part of the reputable Marriott Bonvoy family!