The room we.booked online was not available because the clerk said it was being aired out from someone smoking in it weeks ago. The only other room we.could tske was.a handicapped assessible.room, which was fine , except it made it difficult to prepare face and hair for the day, since that area is in the lbed area. The light was upsetting to others.who were trying to.sleep . The shower was slow draining and the.light beside the bed flickered each time in use.. looking for.somewhere to plug in phone ,.i found multiple.plug peices.plugged..into.one.socket . Room service never showed for 3 days, and i only saw 1 housekeeper the entire days. With multiple guests onlybhad 2 towels. Coffee pot is single cup only. Had to ask for coffee. Continental breakfast was a joke... weapped honey buns or small prepackaged muffins from Walmart and they had a caraffe of coffee. 1 allowed per person. Also the room next to mine on geound floor wirh each having its own exit door to parking lot , had the door open leading to outside for 3 days. Anyone could have entered hotel. When broight to clerks attentionb, she simply shut the door. Bedspreads blankets are ugly and not soft. I dont usually complain but it was so disappointing. They must have changed locks several times in past but never efen covered the traces in woodwork of the old . Clerks did not speak unless spoken to .