Ruiyun International Hotel

Elegant environment with soothing music, friendly and considerate service! Awesome, absolutely perfect experience.

It has been a hotel for many years, and the facilities are relatively old, but overall it is clean. The key point is that when the room is blowing cold air, there is only a round button to adjust the air volume, and there is nothing else to adjust the cold or warm air. Then the hot water is not hot at all, resulting in a cold after taking a shower. When checking out the next day, the front desk called at 11:51 to ask if I would like to check out. If I don't extend my stay, I have to check out before 12 o'clock. Can I just leave a few minutes to pack my things? It's just funny. Other hotels usually give a reminder half an hour in advance, and usually can extend the stay until 2 o'clock for free. Here, we either check out directly, extend the stay, or open an hourly room. It's really rubbish in this regard. But one thing that's okay is that after booking the room, I called in advance to reserve the room of my choice, and they agreed. I went there at noon, and I checked in in advance when there was a room available, but this is just what ordinary hotels do. But regarding check-out, hot water in the room, and heating, I really won’t stay here again next time. Anyway, I have traveled to dozens of cities, and the price is really not worthy of the service and facilities. . .

First, I was assigned to 511 on the 5th floor. Because there is a mahjong room, it was very noisy with the sound of stools being dragged all the time. I informed the front desk of the hotel that the sound was still there, and then I moved to the 4th floor. The mahjong room on the 4th and 5th floors sounded more obvious on the 4th floor. It was already 12 o'clock in the middle of the night. The hotel asked me to change the room to the 7th floor again. First, there was a drunk man talking loudly in the corridor. I asked for a solution. The hotel front desk said that I was being unreasonable and hung up on me, saying that they were communicating normally, so I tolerated it. Finally, I discovered that there were cockroaches in the hotel around one or two o'clock in the middle of the night. At this time, I was really unable to solve the problem because I had to check out at six in the morning. I endured the fear and counted them with my eyes closed (everyone who is afraid of bugs should understand). Second The front desk didn't apologize at all this morning. I asked for a refund, but the front desk ignored me and had a very tough attitude. Follow-up: Full refund, hotel manager has also apologized. In short, first of all, the hotel is not soundproof at all. People upstairs and downstairs can hear clearly when using the toilet at night. If you have poor sleep quality, be careful when booking. Second, the environmental sanitation seems to be okay, but it turns out there are cockroaches. Third, the service staff had a bad attitude. They hung up the customer's phone and didn't say a word of apology when they found bugs.

In the room opened in the afternoon, I went out and didn’t look at where I left the stuff. It was too late to go back at night, and I saw the quilt and sheet when I was ready to go to bed. It was too late and the cleaning staff also took a rest.

A very good hotel, the best hotel in Ruyang, the service is also very good, it is worth visiting.

1、服務超好，前台d值班的小姐姐説活都超有禮貌，而且很貼心，外賣送來會幫送上去，需要接高鐵會仔細詢問時間訊息，特別是我落下了東西前台小姐組專門致電告和並幫忙奇回，環境很棒，室內環境很有設計感，門面裝潢很特別很讓人喜歡，前台大廳電梯下還有的水池，房間內也讓人感覺温馨

房間電話是個擺設不能用，馬桶堵塞第一次打了電話一個小時沒有人過來，第二次打電話來的挺快，修了半小時説是好了，可是第二天再用又不行了，我也是無語了。

역사와 전통이 있는 호텔로 보임. 침대를 포함한 가구가 꽤 오래되었으나 침구류는 깨끗함. 잘 정리되어 있음. 주변 거리는 깨끗하나 상점을 찾아보기가 쉽지 않음. 식당가와 번화가를 찾기 위해서는 약 2km정도를 걸어 여강을 건너가야 함. 강건너에 많은 식당과 서비스존이 있음.