What I liked about Aloft was the decor and that restaurants and stores are in close proximity. As for staff, there were only 2 that were friendly and how you are received and treated leaves an impression, from the time you walk in until the time you leave. The room was ok. The lighting was rather dim. I did however like the black out shade. I felt like I just spent money for a room but didn't have an experience where I would recommend family or friends to stay. There were other things that turned me off and I just find it unfortunate that I feel this way about my stay. Unfortunately, I can't see myself booking with this hotel again. This was my personal experience.