Katherine
February 10, 2024
We stayed at Angard Arts on the night before a college tour. When we arrived and parked temporarily in the circle, we pressed the doorbell for entrance. (There is no one working the door and no staff on ground level). We rang twice without answer. We then called the listed number. We spoke to a delight operator stationed in Kentucky, who let us know the door was unlocked. We took the elevator to the 12th floor where reception was located. It was EMPTY. There were no people— staff or guests— anywhere. It became crazily eerie— like something out of a movie! We kept walking around the lobby, talking on the phone to the reservation operator in Kentucky who was laughing along with us that there was no one to be found. Suddenly a staff member appeared, only because another guest needed to be reassigned to another room, and the staff member was kind of put-off that we were there. She eventually assigned us a key. This was a Sunday night— there were fewer than 8 cars in the parking lot, including ours. There seemed to be no one else on our floor.
The room was a little small, but fine in size. After reading several reviews about the bedding, we didn’t get under the sheets and used our own blankets.
Guests can only control the room temperature for a short while— there is a light on the thermostat that says “occupied”. We were able to turn the heat down when we arrived. Sometime during the night, that light went off, and we no longer had control. It was a sauna until we left!