4R Salou Park Resort II Reviews

I have written a complaint about my stay. Staff are very rude with an attitude. Poo stains on wall need toilet, no soap in showers, TV not working, no pool table as per pictures. Terrible stay. Please avoid at all costs.

Good location near many restaurants and the beach. Room was comfortable.

Everything correct due to the lack of air conditioning in the room, correct breakfast and very friendly staff

The location of this Hotel is perfect, close to supermarkets, the beach and several restaurants and bars. You can walk quietly around. The hotel is clean and the rooms are spacious.

Well located, good facility, normal buffet

Well located and good service

Very quiet hotel and good service in general

Bad service. ok hotel

Upon arrival we noticed something was not right the hotel was average for a 3 star half way through the hoilday we found out it was being use as a processing centre for asylum seekers the hotel lobby was constantly full off them and it got worse in the night kept on getting woke up with coaches off them coming in the food was awful the only good thing was it was central to the ***** where you can go for food

Hotel was standard package holiday experience. Reception staff very friendly and helpful. I was here for 5 nights half board. On the second day I was told I had to go to another hotel for my food. It became apparent why, the hotel has become home to asylum seekers. It looks like around 100/150 of so they had use of the restaurant. I was offered by the holiday company to move to a sister hotel but didn’t see the point seeing as though I only had 1 more night left. If I had been offered this at the beginning of the week I would have taken it. I feel sorry for anyone arriving for a holiday in the next few days. Food was ok a bit bland but bearable. Very close to beach and shops etc. Would not come back here though due to the possibility of more asylum seekers. This hotel shouldn’t be sold as a package holiday destination if this is going to keep happening.

I booked this hotel for my daughter and her boyfriend for their first adult holiday. This is their review. On the first night they face timed me and showed me their apartment. The sofa bed was old and falling apart and yhe room was dated. The pool area was ok. It was in the shade most of the day due to the position between two buildings. The indoor pool was full of dead insects but the other parts of the indoor spa were ok. Breakfast was limited. Lunch had to be ordered from the snack bar and took over 20 minutes. Dinner was limited and the same every day. The hotel was clean. The staff were friendly. The location was good. I feel this hotel is overpriced for what it offers.

The hotel staff were miserable alot of them couldn't speak English and the food wasn't very nice mainly Spanish food. The snack bar was great and the drinks and good there the entertainment and pool better round at salou park 1 but staff rude wouldn't return for this reason but maid comes by everyday to make beds and clean.

i was so worried about this hotel after reading the reviews BUT, stayed here from the 16th of august 2023 for 7 days with my partner and brother in-law, both our rooms were clean,big and spacious, balcony’s on both aswell. our rooms were cleaned daily. the food is all much of muchness when all inclusive, the snack bar is open when the restaurant is closed, food from that is banging and clean. some of the staff were i wouldn’t say the staff are rude at all, our friend got heat stroke 1 day and i could not thank the staff for all the help and support we got from them so thank you so much guys!! amazing team work!! the entertainment is good. the pools ok both sides are clean and there is never a fight for a sun lounger even though it was peak season, i don’t know why there are so many bad reviews for this hotel, we have booked to return next august and can’t wait to go back:) thank you all at 4r park resort on both sides, see you again in august 2024 :)

Our stay at this hotel was one of the worst experiences I’ve ever had. As a group of 15, we were treated unfairly even though we were nothing but polite to all staff. The reception staff are miserable, the bar staff are just straight up rude and would purposely ignore us. They would begin making drinks, stop half way through and then begin their stock check. The only good thing is the food is decent and a nice variety but the lady seating people needs a lesson in customer service because she is certainly very miserable and would pick and choose who she fancied letting in, to be honest if you’re British I would not go here because they look at you like a bit of dirt on your shoe and definitely treated us differently. The younger staff were very polite especially the lads behind the bar so you’re lucky if you get them but the so called ‘manager’ was completely inhospitable and had an attitude problem. We made the effort to ensure any area we were in was left completely tidy and collect glasses and returned them to the bar at all times, moving our tables and chairs back to how they were but would still repeatedly be told in a rude and grumpy tone ‘return your glasses’ and if you are told you can use the other hotels restaurant you cannot, you will be embarrassingly shouted out for even attempting. Finally if you’re looking for a comfortable night sleep, the beds are like sleeping on concrete. I just can’t express enough how badly the staff impacted our holiday.