Palace Hotel & Spa Termas do Bicanho
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Samuel

Palace Hotel & Spa Termas do Bicanho

Termas do Bicanho, Samuel, Coimbra District, 3130-134, Portugal
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With a stay at Palace Hotel & SPA Termas do Bicanho in Soure, you'll be 8.9 mi (14.3 km) from PO.RO.S - Portugal Roman Museum in Sicó and 9 mi (14.5 km) from Conímbriga Ruins. This hotel is 12.1 mi (19.5 km) from History Museum of Popular Art Portuguese and 12.4 mi (19.9 km) from Castelo de Pombal.Show More
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hotel overview picture
3.3/5Cleanliness: 3.3
All 23 Reviews
Amenities
Indoor swimming poolHikingSaunaSpaMassage roomGymPrivate ParkingFree24-hour front deskBarBilliards room
All Amenities
Surroundings
Train: Figueira Da Foz Station
(22.9 miles)
Train: Estacao Nova Station
(29.4 miles)
Landmarks: Antigas Termas da Amieira
(4700 ft)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room
5

Standard Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
River view
Room Details
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Junior Suite
5

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
River view
Room Details
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Standard Twin Room
5

Standard Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
River view
Room Details
Check Availability

Guest Reviews(23)

3.3/5
Verified Reviews
  • Cleanliness3.3
  • Amenities3.3
  • Location3.3
  • Service3.3
P‍a‍u‍l‍o‍ ‍P‍e‍s‍t‍a‍n‍a
August 15, 2023
Not recommend this, in the description when I've booked it says that the hotel includes an indoor pool, but when I arrived they request an extra payment of 13€ for 40 minutes of a very small water tank. So if you want to just take a dive or quick swim you are unable. The hotel it's very isolated also, no gardens and decorations are absent. Rooms are ok, but don't reflect at all the 4 star.
e‍l‍a‍i‍n‍e‍b‍K‍1‍8‍5‍9‍T‍S
August 29, 2024
Not at all as advertised. It might have been a 4star hotel 40years ago but without any reinvestment, it doesn't come close any more. Shockingly bad manner of management - something resembling Faulty Towers chaos, but without the humour. Having read other reviews complaining about the same things, to many years back, it's a shame they dont improve/change the things repeatedly lamented by customers. The air conditioning was fixed at 16°C or not at all. When I asked the staff to correct this, they said they would but didnt (apparently it was controlled from reception, and the staff didn't know how). The next morning when I mentioned it again, the manager got argumentative and defensive and tried to blame me for asking the person on duty in the evening at 10pm who didn't know how to adjust the AC control panel from reception. Both managers came across as rude and unprofessional, criticising their staff in front of us as guests which I thought very unprofessional and not fair on the staff (who are all clearly downtrodden and likely doing the best they can with horrible resources). The breakfast was very chaotic, with a lack of bowls and plates, insufficient seating - we cleared a table for ourselves to sit down and had breakfast cereal out of a cup. The coffee was on dispenser and the juice was artificial, a sugar drink. The bedroom was in a shabby state with the curtain completely ripped through - when I showed a photo to the manager she exclaimed (and a staff member told me they lost their maintenance staff a while back and were looking for replacements) but didn't offer a single apology once. The telephone in our room didn't ring to reception. The walls throughout the interior need painting. A hand drier and the shower head in our bathroom was hanging off the wall. A fire extinguisher has been ripped out of one wall leaving a hole. Seems like there never was an investment in the upkeep of this place, or a refresh. Pool which is very misleadingly advertised costs 13euro per person for 45mins. Check in took a ridiculous amount of time; fridge empty; shower not maintained or cleaned well
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 14, 2023
Very bad hotel, they don't like customers, they limit they're pool to 45 min and charge 13€ for that, the pool it's more a very small water tank. The 4 star it's obviously wrong classification for an isolated building under decorated and without a garden. Rooms lack a good large TV or even a garnished minibar.Even breakfast it's not a must although it's reasonable.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Have you ever been a guest in hotel without HOT water in the shower? it has been already 3 days that i don't have HOT shower. Just warm. Unfortunately, i paid in advance and need to stay in the hotel. The reception staff is very nice but most of them don't speak English. The cleaning is good. beautiful location, but far from everything and also very unpleasant to drive around during the dark hours.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
I stayed for six nights there and I am very satisfied.The rooms are spacious and very clean.The beds were very comfortable and the bathroom was huge with a large shower.A negative point is that there was a problem with the heating system in my room and it didn’t work.The breakfast every day was fresh and tasty and there was a large variety of food.To sum up this hotel is ideal if you want to stay for many nights.Even it is far from Soure I think that you will like the peacefulness as there isn’t too much notice
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 14, 2023
Nothing to do with a 4-star palace! Rude or incompetent staff. Room not ready at 5:30 p.m.! empty mini-bar. If not reserved, impossible to eat at the restaurant, even though it is almost empty. Sad!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
I feel sorry for the receptionist, she is alone for the reception of customers, the telephone and even the bar 🤣 When we arrived, no reservation in our name like several customers in front of us !!!!! So we have to speak loudly so that they prepare the room reserved and already paid for This is only the beginning of our stay in this hotel ☺️
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2024
Un hôtel de qualité, même si les chambres restent peu personnalisées. Le dîner était de bonne qualité. Le petit déjeuner en revanche est médiocre. Pas de machine à café, et des mets de basse qualité même si les propositions sont nombreuses. Il vaudrait mieux moins de choses et de meilleure qualité ! Toutefois, le personnel est attentif et sympathique.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2024
Bom atendimento, bons quartos e banheiro moderno, sempre preocupados se estava tudo bem, boa comida tanto bufet e serviço a lista , bom spa e piscina de tratamento, bom para relaxar e descansar, e bom preço /oferta, serviço impecável, simpáticos,
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Property Policies

Check-in and Check-out Times
Check-in: After 16:30
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeVegan, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 96
With a stay at Palace Hotel & SPA Termas do Bicanho in Soure, you'll be 8.9 mi (14.3 km) from PO.RO.S - Portugal Roman Museum in Sicó and 9 mi (14.5 km) from Conímbriga Ruins. This hotel is 12.1 mi (19.5 km) from History Museum of Popular Art Portuguese and 12.4 mi (19.9 km) from Castelo de Pombal.

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Make yourself at home in one of the 96 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

Services & Amenities

Indoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Palace Hotel & Spa Termas do Bicanho?

Prices at Palace Hotel & Spa Termas do Bicanho are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Palace Hotel & Spa Termas do Bicanho?

The check-in time is after 16:30 and the check-out time is before 12:00.

Does Palace Hotel & Spa Termas do Bicanho provide airport transfer services?

No, the Palace Hotel & Spa Termas do Bicanho doesn't provide airport transfer services.

Does Palace Hotel & Spa Termas do Bicanho have a swimming pool?

Yes, Palace Hotel & Spa Termas do Bicanho has a pool. Pool type: Indoor Swimming Pool.

Does Palace Hotel & Spa Termas do Bicanho have fitness amenities?

Yes, Palace Hotel & Spa Termas do Bicanho has fitness amenities.

Does Palace Hotel & Spa Termas do Bicanho provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Palace Hotel & Spa Termas do Bicanho have non-smoking rooms?

Yes, Palace Hotel & Spa Termas do Bicanho has non-smoking rooms. Please view the hotel listing for details.

Does Palace Hotel & Spa Termas do Bicanho provide breakfast?

Yes, Palace Hotel & Spa Termas do Bicanho provides breakfast.

Does Palace Hotel & Spa Termas do Bicanho have a restaurant?

Yes, guests can eat at: Restaurant.

Is parking available at Palace Hotel & Spa Termas do Bicanho?

Yes, parking is available at Palace Hotel & Spa Termas do Bicanho. Please contact the hotel for parking fee details.

About This Property

Nearest Train StationFigueira Da Foz Station
Distance to Train Station36.87KM
Average Price FromUSD95
Hotel Star Rating4