To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.7
Service8.5
Cleanliness9.1
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All reviews(123)
Positive reviews(21)
Reviews with photos/video(9)
Great location(11)
Negative reviews(2)
usachima
Classic King Room
Stayed in Feb 2025
Business traveler
23 review
10/10
Outstanding
Posted on Jun 5, 2025
Very close to the Times Square. Great service and hospitality. Staff are very friendly.
Dee Simon
Classic Two Queen Room
Stayed in Oct 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 8, 2024
The location is perfect. Walking distance to everything we wanted to see.
Anonymous User
Classic King Accessible
Stayed in Oct 2024
Business traveler
5 review
8.0/10
Very good
Posted on Nov 27, 2024
Highly recommended
Danson17
Classic King Accessible
Stayed in Jan 2024
Couple
50 review
10/10
Outstanding
Posted on Mar 12, 2024
Friendly staffs and nice service
M484409****
Grand Two Queen Room
Stayed in Apr 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Jun 12, 2025
The hotel is historic and well-located. The inward-facing rooms are quieter, and the sunshades are effective, making for a comfortable sleep. The surrounding area is relatively safe, and the overall value for money is acceptable.
Original textTranslated by Google
_WeChat262019****
Classic King Room
Stayed in Feb 2025
Traveling with friends
30 review
8.0/10
Very good
Posted on Mar 24, 2025
Old hotel, a bit of history, in DT location, the price is OK, the only downside is that you have to park at Valet. Overnight parking is not cheap🥹The room is relatively small, but the service is OK. The low rating is because the parking fee and Valet cost an extra 100🔪 per night, which is not cost-effective. Those who don't drive can consider this hotel. The opposite Marriott is about 10 meters away from this hotel, and the parking fee is cheaper. The picture is not related to the hotel
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Chinese Mafia
Classic King Accessible
Stayed in Oct 2024
Solo traveler
35 review
10/10
Outstanding
Posted on Nov 7, 2024
This hotel is a repeat stay with great value for money and excellent service. The upgraded service is a great service experience in San Francisco where every inch of land is worth a lot of money.
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1352900****
Classic King Accessible
Stayed in Apr 2025
Business traveler
16 review
9.0/10
Great
Posted on May 31, 2025
It has a lot of history and cultural heritage and the hotel is in an excellent location.
Original textTranslated by Google
Sonic
Classic Two Queen Room
Stayed in Apr 2025
Business traveler
4 review
10/10
Outstanding
Posted on Aug 9, 2025
The room is small but located in the city center, the location is very convenient
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JTM
Classic Room, 1 King Bed, View (High Floor & View)
Stayed in Jun 2025
Couple
2 review
6.0/10
Posted on Jul 13, 2025
Decoration before 8, can't watch TV, staff attitude is average
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Atupo
Classic Two Queen Room
Stayed in Jul 2024
Family
31 review
9.2/10
Great
Posted on Sep 21, 2024
A high-end hotel with a sense of history.
The location is good, very close to Union Square, with many restaurants, convenience stores, and high-end department stores nearby. There are also many homeless people.
The room is not big, but it is clean and has everything in the room.
The hotel lobby feels very luxurious. There is no self-service laundry room in the hotel.
It was a good experience.
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1360264****
Classic Two Queen Room
Stayed in Oct 2024
Family
8 review
8.0/10
Very good
Posted on Nov 15, 2024
The hotel has a great location, the twin room is small, the soundproofing is poor! There is a parade downstairs! In addition, the deposit is randomly deducted!
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M452993****
Classic King Accessible
Stayed in Sep 2024
Business traveler
2 review
1.0/10
Posted on Oct 24, 2024
I have never seen a worse hotel than this one
The windows are just for decoration and have no soundproofing
The parade is not the hotel's fault
But the windows have no soundproofing, which is 100% the hotel's fault
The parade ended at 10pm, and after I complained, the hotel did not inform me that there would be another parade at 5am, which was just like beating drums and blowing trumpets next to my ears
Rubbish, rubbish, rubbish
A big black mark in the toilet
There was hair left by the previous tourist on the shampoo
Don't stay
The hotel has a very bad attitude, they won't change the room, they said they don't have any, they give you earplugs if you want them
Rubbish
Don't book, all kinds of unexpected problems
Whose windows are not as soundproof as a piece of cardboard
See the video for noise issues
Original textTranslated by Google
Guest User
Classic King Room
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Sep 12, 2024
The location is right behind San Francisco's Union Square, so transportation is convenient, and the hotel is clean and very comfortable.
Original textTranslated by Google
_ceair50207****
Classic Two Queen Room
Stayed in Jul 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Oct 28, 2024
The hotel is in a good location, the rooms are nice, but parking is inconvenient