Extended Stay America Suites - San Jose - Downtown

Extended Stay America Suites - San Jose - Downtown Reviews

Extended Stay America Suites - San Jose - Downtown

1560 N First St, San Jose, United StatesView Hotel Details
Extended Stay America Suites - San Jose - Downtown
Extended Stay America Suites - San Jose - DowntownExtended Stay America Suites - San Jose - DowntownExtended Stay America Suites - San Jose - Downtown
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1 night

Extended Stay America Suites - San Jose - Downtown Guest Reviews

3.2/5
93 Reviews
Verified reviews
Location3.1
Amenities3.1
Service3.4
Cleanliness3.1
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All Reviews(93)
Positive reviews(46)
Negative reviews(46)
Guest User
Studio
Stayed in Mar 2024
Booked for others
5 Reviews
3.2
/5
Posted on Apr 9, 2024
比較普通。
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Lupe
Stayed in Nov 2023
Couples
1.0
/5
Posted on Nov 15, 2023
Room was dirty, carpet filthy and stained. Cockroaches in the room and bathroom. No trashcans available in the room. Bathroom was dirty, stained and didn’t work (water tank didn’t filled up). Leaking shower.
Guest User
Studio
Stayed in Nov 2023
Family
1 Reviews
2.5
/5
Posted on Nov 13, 2023
A huge roach came out sink and baby roaches walking near tub and near bed. The carpet in hallway gross and hotel smells like cigarettes
Kris
Stayed in Sep 2023
Couples
2.0
/5
Posted on Sep 29, 2023
I did not anticipate the location of the hotel to be as "questionable" as it was. The general appearance is run down, hallway carpets were dirty. Room amenities were sp**** and at times non existent (i.e. 2 small bars of soap).
Carl
Stayed in Sep 2023
Business travelers
2.0
/5
Posted on Sep 22, 2023
A lot of coming and going all day long. Arguing inside of rooms. Stained towels.
Esther
Stayed in Sep 2023
Other
3.0
/5
Posted on Sep 18, 2023
We had to wait 45 minutes after check in room because it was not ready. Instead of 2 queen beds we got 1 king and a sofa bed, which was no comfortable and not enough pillows. Went to get some breakfast at 8am no more coffee all we got was muffins because I asked if they had anything in back.
Ly
Stayed in Sep 2023
Family
1.0
/5
Posted on Sep 10, 2023
smoking smell, dirty
Jose
Stayed in Sep 2023
Friends
5.0
/5
Outstanding
Posted on Sep 4, 2023
Services was great
Kelsey
Stayed in Aug 2023
Other
2.0
/5
Posted on Aug 5, 2023
The parking lot and surrounding area was full of vagrants and suspicious individuals. There were cars overflowing with personal property parked on site and children riding their bikes straight out of the hotel. The rooms were mediocre at best. I checked in, decided I did not feel safe staying as a solo traveler once I saw my room, and immediately checked out. The front desk attendant was kind and apologetic, and did issue a refund, which I was not expecting. This property felt more like a local apartment complex than a hotel.
Victoria
Stayed in Jul 2023
Business travelers
1.0
/5
Posted on Jul 29, 2023
Horrible !
Victoria
Stayed in Jul 2023
Other
5.0
/5
Outstanding
Posted on Jul 13, 2023
It was nice but a lot of people outside hanging out
Robert
Stayed in Jun 2023
Family
5.0
/5
Outstanding
Posted on Jun 28, 2023
Nice place to stay. Good restaurants in the area.
Toribio
Stayed in Jun 2023
Other
1.0
/5
Posted on Jun 26, 2023
This place is literally filthy, trash everywhere, the entire property smells. I have never seen a place like this. In other words “the worst place ever” They put me on the 3rd floor, 3 doors before the emergency exit, an emergency exit that was blocked by a trash mountain.
Chad
Stayed in May 2023
Business travelers
2.0
/5
Posted on May 26, 2023
Very dirty and unkempt. There's really not a breakfast. Just coffee and some wrapped things like granola bars. It's a rough part of town and they have security gates, but one of them was just open the whole time I was there. It seems to attract ... interesting people.
Sarah
Stayed in May 2023
Other
1.0
/5
Posted on May 20, 2023
This place is a dive.