Guest User
August 23, 2023
it is a hotel that does not meet the expectations that one may have when booking it and that is a shame because we want to believe it. Arrived there, the staff is smiling and efficient, the breakfast, the living spaces are well maintained and clean and the Hando restaurant, known in Paris and in collaboration with the hotel, is just excellent. Unfortunately, you will be extremely disappointed for everything else. For 600 euros per night in high season, you will have the right to a too small room of barely 15 m2, a bathroom with faulty lights suitable for the disabled even if you are not, and has dubious architecture . Indeed, the shower cabin is not separated from the bathroom, you will very quickly flood your room, you will find yourself with water everywhere forcing you to put all the towels on the floor to avoid ending up with your wet suitcases, which must be on the floor for lack of space. Do not expect either to have an answer at the height of a luxurious hotel, because even if they recognize your problem, you will only have the right to 2 appetizers and a word of apology in your room but we will leave you anyway water and towels on the floor (pictures coming with my comments), simple way to ask you to be docile. I will recommend Hando restaurant to change establishment, knowing someone working there. Being a regular in Ibiza and beautiful hotels, I will not return and it's a shame because it could have happened otherwise with a little more understanding. believe me and go your way, there are much better for the same price.