Guest User
January 12, 2023
Absolutely no customer service, rude approach, no greetings nothing. Not showing me room. No information about closest shops, nor surroundings. Room was dirty(hair everywhere, dust), fridge smelled horribly (health hazard). Was told by cleaner, that smell is because customers leave food there. What else they should leave there dirty socks? Outdated interior, wardrobe looked like 2 year old painted. Could hear loud banging noises in a room and constant noise like water running down the pipe. It was loud too. Old, rough, grey towels(originally white), rough woollen blanket, not suitable for purpose due to wrong temperature used at washing. Was upgraded to "better" room, which had broken toilet flusher, coucarages. Could hear next door neighbours flushing their toilet by bed. Constant noise coming from reception area, specially in a evenings. Made me feel like I'm staying in corridor.