Movenpick Hotel & Convention Centre KLIA

Mixed Experience: Friendly Staff but Needs Significant Maintenance and Better Housekeeping Arrival & Service While the staff we interacted with during our stay were mostly friendly and polite, our initial impression was quite poor. When we first arrived at the property, there was absolutely no one available to attend to us or welcome us. A prompt greeting goes a long way, so this was a frustrating start to the visit. Room Condition & Upkeep Unfortunately, the room itself left a lot to be desired. The furniture was notably creaky, and the finishes throughout the room felt very worn out and tired. The lack of upkeep made the space feel neglected and certainly did not reflect the standard I would expect from a Mövenpick property. Cleanliness The biggest letdown was the bathroom. The toilet area definitely could have been cleaner, and there was visible grime on the walls, which was quite off-putting. Cleanliness is a bare minimum expectation, and this fell short. Overall Summary While the pleasant demeanor of the staff is a definite positive, the lack of attention upon arrival combined with the poorly maintained and inadequately cleaned room means I left disappointed. The hotel is in desperate need of a refresh and better quality control regarding housekeeping.

Services is ok. Check in is smooth. Room is spacious and good sound proofing. Iron machine is not well maintained, my clothe got stained during ironing. Parking system is down during my stay and causes some inconveniences. Hope they fixed that.

Excellent hospitality and comfortable stay experience. The hotel ambience was relaxing, room was spacious and spotless, and service from the staff was professional. Facilities were well maintained and the breakfast spread exceeded expectations. Truly a comfortable and enjoyable stay.

the staff js very nice. and movenpick hotel with tabung haji assembly place is very near. it’s convenient also to book a room if u want to sent jemaah haji. we got complimentary chocolate as well. and its good.

It was a great hotel and room, the food is superrbb💯 everything is just perwfectt

The hotel is getting old especially the carpets in the room starting to have some smells. The furnitures also look outdated. The lobby and walk way is a bit hot and it’s not preferable especially in such a hot country. Worst part is the air cond in the room is not functioning well. Sometimes it is working fine but sometimes it doesn’t and it happen in the midnight which we felt no air cond at all. Receptionist asked why didn’t inform earlier and I told them it’s not a good idea during midnight when all my kids are sleeping. Good to have daily free chocolate session but many flies were spotted around the food, it happens to the breakfast buffet too. Good to have free shuttle to airport and Mitsui Outlet but the time is pretty limited and we are forced to spend extra money on grab car. One thing to note is that if you want to go some where from the hotel no matter how near it is, the starting rate for grab or taxi will be at least RM30 as the hotel is located in the airport zone. I think the hotel is best for those who need to join the exhibition at its convention centre.

One of the best hotels near to KLIA. They have shuttle service form airport to hotel back and forth, and from the hotel to the outlet back and forth as well. Moreover, they have two different restaurants in the hotel, and the food there is very good. I highly recommended this place for families and groups.